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Who is Zerorez? A Top Carpet Cleaning Company

Who is Zerorez? A Top Carpet Cleaning Company

Floors are one of a home’s top features. Choosing a service provider who will enter your home and apply cleaning products to them can feel daunting. However, researching the best carpet cleaning company can begin to feel repetitive and useless as many of them use the same dated formulas and techniques. Not all carpet cleaning is created equal. Zerorez stands out from the rest in every way, from our founding story to our values.

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Our Founding

Property managers know better than anyone that carpets are difficult to keep clean. Zerorez founders Gaylord Karren and John Hopkins worked as property managers when they noticed a redundant problem: the soaps and detergents carpet cleaners used weren't getting the job done, and the tools used were lacking as well.

In fact, the chemicals left behind by the cleaners attracted even more dirt and grime onto the carpets.

This often left Karren and Hopkins stuck replacing the carpets. Managing more than 3,000 apartment units meant carpet cleanings and replacements added up quickly in their expenses column.

In response, they teamed up with longtime home restoration specialist Jim Stone to create an entirely new formula and process that would address the problem of carpet residue and insufficient cleaning methods.

Combining their backgrounds in engineering, oil & gas, and home renovation allowed them to come up with the innovative solutions and formulas Zerorez relies on today.

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What Sets Zerorez Apart

One of the easiest ways to see what makes Zerorez different is reading the many reviews and ratings our happy customers have left!

A few of the aspects that set Zerorez apart from other carpet cleaning companies include:

We’re transparent about pricing from start to finish, so you know how much you’ll pay from the moment you book.

Using Zr Water™, a non-toxic cleaning solution, Zerorez cleans carpets all the way down to the bottom fibers. Our tools are able to lift stains that other processes would completely miss. This deep clean boosts the longevity of your carpets while ensuring they feel, smell, and look fresh and clean.

Zr Water™ is strong enough to clean your carpets, but safe enough to drink! This means using it doesn’t put your family, your pets or the environment at risk. It’s even gentle on your carpets while delivering a deeper clean.

Since our formula doesn’t use chemicals or detergents, our process doesn’t leave residue behind. Detergent residue attracts additional dirt and grime to carpets, so eliminating residue means your carpets will stay cleaner for longer.

Instead of spraying carpets with detergent and then soaking with water, Zerorez uses a Zr Wand. This closed-loop system keeps water from being absorbed into the carpet padding, allowing it to dry more quickly. Not only does the faster dry time help make our carpet cleaning services more convenient, but also means a reduction in unpleasant odors or musty smells. With Zerorez, your carpets will be ready to walk on just a few hours after cleaning!

Carpet cleaning can feel like a large investment, and trusting a company you haven’t worked with before can feel unsettling. If, for any reason you are unhappy with your cleaning, we'll gladly return to re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By James C

    James C

    google

    Fantastic experience.

  • Zerorez - 5 Star Review By J Burns

    J Burns

    google

    Great service, friendly staff, perfect choice of products to protect my puppies and the environment, and fast drying. GREAT value!!! I'm going to book them for a house cleaning as well.

  • Zerorez - 5 Star Review By Andi Zimmermann

    Andi Zimmermann

    google

    I have used Zerorez several times now. My carpets come out Spotless. They are on time, courteous and very responsive. I would recommend them and have!

  • Zerorez - 5 Star Review By Tiffany Z

    Tiffany Z

    google

    Needed two bedrooms cleaned after years of stains accumulated. I thought we’d need new carpet but figured we would try to get it cleaned first. Our very light colored carpet looks brand new! Old stains that I swore wouldn’t budge are gone and my allergies are almost instantly better. Technician showed up on time, was very polite, and worked quickly. After seeing how simple and affordable (half the price another company quoted us) the process was, we’re planning on using them regularly.

  • Zerorez - 5 Star Review By Shelley W

    Shelley W

    google

    The man that was sent today did an excellent job on carpet cleaning. He is professional, knowledgeable and friendly. I will use this company again.

  • Zerorez - 5 Star Review By Dale

    Dale

    google

    Fast, efficient, pleasant.

  • Zerorez - 5 Star Review By Leah

    Leah

    google

    Easy booking process, quick service and carpets look good

  • Zerorez - 5 Star Review By Jessie Katt

    Jessie Katt

    google

    Chose Zerorez because I have pets at home and want to avoid harsh chemicals, Josh was very friendly and I let them know my carpet has stains I want to get out as much as possible they did a great job and removed all the stains I’m very happy with the results!

  • Zerorez - 5 Star Review By Steven Beslity

    Steven Beslity

    google

    Very responsive, careful and thorough. Friendly as well.

  • Zerorez - 5 Star Review By Everett Barnes

    Everett Barnes

    google

    Joseph was awesome, good communication beforehand, was on time and polite. My off white carpet went from must replace to stain free.

  • Zerorez - 5 Star Review By Kayleen Mitchell

    Kayleen Mitchell

    google

    Booking was easy, they came early (called to confirm it was okay first) which was great, and they finished super fast. He was very helpful and did an amazing job

  • Zerorez - 5 Star Review By Jonelle Lo

    Jonelle Lo

    google

    On time, pleasant and my carpets look new after pet mess 💩💩

  • Zerorez - 5 Star Review By Grace Bellingham

    Grace Bellingham

    google

    Very happy with our carpets! They look great! Scheduling was convenient and communication was great. Thanks so much!

  • Zerorez - 5 Star Review By Bryant Stringham

    Bryant Stringham

    google

    Fast thorough, friendly, economical. I will use them again

  • Zerorez - 5 Star Review By Gihan Basta

    Gihan Basta

    google

    Joseph is a great agent, he did the best work ever, all my carpets and rugs are so clean now, I recommend this company for everyone who wants to clean his carpets with affordable prices and great service.

  • Zerorez - 5 Star Review By Tom Webster

    Tom Webster

    google

    Top notch all around. Tim was very nice and great to deal with !

  • Zerorez - 5 Star Review By Cabanday Family

    Cabanday Family

    google

    I think it’s for the 4th or 5th time we’ve had Zerorez do our carpets. Always fantastic work, and always great guys who come. We’ll always call when needed.

  • Zerorez - 5 Star Review By Cara Smith

    Cara Smith

    google

    Fantastic experience! Extremely friendly and knowledgeable. Love my freshly cleaned and treated carpets in a very efficient and timely manner. Thank you so much for freshening up my home!!

  • Zerorez - 5 Star Review By Jill Mann

    Jill Mann

    google

    Amazing!!! Joseph worked so hard to get our rental apt cleaned for selling! I can’t believe it! He was on time and very pleasant to work with.

  • Zerorez - 5 Star Review By Barbara Klein

    Barbara Klein

    google

    I love the way the carpets came out. Tim was awesome explaining everything and he did a terrific job. I am definitely using this service again.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

Zerorez's Mission Statement

To Become the Most Trusted Provider in Our Industry


Our Core Values:

Aside from reading reviews and learning about the unique process, one of the best ways to determine you’ve found the right carpet cleaning company for your family is researching their values.

At Zerorez, our values are:

We Innovate.

Zerorez was founded to address a problem that no other carpet cleaning company had solved. We use revolutionary technology to deliver a deep clean using healthy products.

We Serve.

We treat others as full people, not just as clients or business partners. We strive for pure intentions and we live by the golden rule. We find joy in delivering an excellent service to help make homes healthier and cleaner.

We Have Fun.

We believe in our work and we have fun doing it!

For a healthier, longer-lasting, deeper clean, Zerorez is here to help. Book your appointment today!

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