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Who is Zerorez? A Top Carpet Cleaning Company

Who is Zerorez? A Top Carpet Cleaning Company

Floors are one of a home’s top features. Choosing a service provider who will enter your home and apply cleaning products to them can feel daunting. However, researching the best carpet cleaning company can begin to feel repetitive and useless as many of them use the same dated formulas and techniques. Not all carpet cleaning is created equal. Zerorez stands out from the rest in every way, from our founding story to our values.

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Our Founding

Property managers know better than anyone that carpets are difficult to keep clean. Zerorez founders Gaylord Karren and John Hopkins worked as property managers when they noticed a redundant problem: the soaps and detergents carpet cleaners used weren't getting the job done, and the tools used were lacking as well.

In fact, the chemicals left behind by the cleaners attracted even more dirt and grime onto the carpets.

This often left Karren and Hopkins stuck replacing the carpets. Managing more than 3,000 apartment units meant carpet cleanings and replacements added up quickly in their expenses column.

In response, they teamed up with longtime home restoration specialist Jim Stone to create an entirely new formula and process that would address the problem of carpet residue and insufficient cleaning methods.

Combining their backgrounds in engineering, oil & gas, and home renovation allowed them to come up with the innovative solutions and formulas Zerorez relies on today.

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What Sets Zerorez Apart

One of the easiest ways to see what makes Zerorez different is reading the many reviews and ratings our happy customers have left!

A few of the aspects that set Zerorez apart from other carpet cleaning companies include:

We’re transparent about pricing from start to finish, so you know how much you’ll pay from the moment you book.

Using Zr Water™, a non-toxic cleaning solution, Zerorez cleans carpets all the way down to the bottom fibers. Our tools are able to lift stains that other processes would completely miss. This deep clean boosts the longevity of your carpets while ensuring they feel, smell, and look fresh and clean.

Zr Water™ is strong enough to clean your carpets, but safe enough to drink! This means using it doesn’t put your family, your pets or the environment at risk. It’s even gentle on your carpets while delivering a deeper clean.

Since our formula doesn’t use chemicals or detergents, our process doesn’t leave residue behind. Detergent residue attracts additional dirt and grime to carpets, so eliminating residue means your carpets will stay cleaner for longer.

Instead of spraying carpets with detergent and then soaking with water, Zerorez uses a Zr Wand. This closed-loop system keeps water from being absorbed into the carpet padding, allowing it to dry more quickly. Not only does the faster dry time help make our carpet cleaning services more convenient, but also means a reduction in unpleasant odors or musty smells. With Zerorez, your carpets will be ready to walk on just a few hours after cleaning!

Carpet cleaning can feel like a large investment, and trusting a company you haven’t worked with before can feel unsettling. If, for any reason you are unhappy with your cleaning, we'll gladly return to re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Julian C.

    Julian C.

    google

    Excellent done! Josh and Joseph did a great work on cleaning our carpets. Everything looks like new carpet now. Thanks so much!

  • Zerorez - 5 Star Review By Joan Resca

    Joan Resca

    google

    Excellent job, Fabio did an amazing job cleaning up a cream colored carpet. It came out beautiful. Would highly recommend this company. They were courteous and professional. Thanks again, Fabio!

  • Zerorez - 5 Star Review By •KANATA•

    •KANATA•

    google

    very good carpet cleaning, no harsh chemicals used, pet and kids friendly,

  • Zerorez - 5 Star Review By Lester Goldbaum

    Lester Goldbaum

    google

    There was a urine stain and it is still there. I didn't agree to paying the extra $50 for the deodorizing so no extra effort was made to remove the stain.

  • Zerorez - 5 Star Review By Thomas Casazza

    Thomas Casazza

    google

    Excellent customer service, caring onsite service & professionals 100% recommend!!

  • Zerorez - 5 Star Review By Gabrielle Pojero

    Gabrielle Pojero

    google

    This is the second time I’ve used them. This time at my home. They cleaned my basement rug, one bedroom and three area rugs. As before, perfect, on time, professional, and knowledgeable. They offer a fantastic service. Will continue to recommend and will use again.

  • Zerorez - 5 Star Review By Michelle Donisi

    Michelle Donisi

    google

    The price was reasonable and they were very nice. I have 5 dogs and all the pet stains came out and carpet smelled great.

  • Zerorez - 5 Star Review By Judith Stewart

    Judith Stewart

    google

    On time, professional, thorough, polite Upfront, and a great job

  • Zerorez - 5 Star Review By lynda moran

    lynda moran

    google

    Zerorez does a phenomenal job. Clean. Efficient. Have used for years and will not stop

  • Zerorez - 5 Star Review By Ali S

    Ali S

    google

    Quick and friendly service! They did a great job and I plan on using them again in the near future

  • Zerorez - 5 Star Review By Michele Cannarella

    Michele Cannarella

    google

    Tim is so knowledgeable and does a great job. The difference in how clean everything gets is amazing! Would recommend Zerorez LI everyday!!!

  • Zerorez - 5 Star Review By Lauren murray

    Lauren murray

    google

    excellent service friendly and respectful technician very happy with results 😊

  • Zerorez - 5 Star Review By Anna Lau

    Anna Lau

    google

    Very happy with the carpet cleaning job. The technician Favoi paid extra details for the entire job. The whole carpet is spotless. Highly recommend this company.

  • Zerorez - 5 Star Review By Nichole Cox

    Nichole Cox

    google

    Josh did our carpets and he was so quick and they look so good.

  • Zerorez - 5 Star Review By Mary Kuhn

    Mary Kuhn

    google

    Service was prompt, courteous and knowledgeable. Would definitely recommend.

  • Zerorez - 5 Star Review By Bart Badalucco

    Bart Badalucco

    google

    We're repeat customers and couldn't be happier! Owner/Operate Tim is a pro. Very knowledgeable and courteous. I'm very excited about this "green" alternative to cleaning my carpets. Carpets look amazing. Strongly recommend.

  • Zerorez - 5 Star Review By Duane Visser

    Duane Visser

    google

    The tech was very professional and did a great, thorough job!! Don't look anywhere else for carpet cleaning.

  • Zerorez - 5 Star Review By Danielle Ackerina Collins

    Danielle Ackerina Collins

    google

    Excellent service. Clean and professional.

  • Zerorez - 5 Star Review By Eric Niederman

    Eric Niederman

    google

    This is my third time using zerorez, and once again I'm very happy with the work that was done. We went through potty training, so needless to say, the carpet needed a good clean, and we continue to love the fact that no harsh chemicals are used. Tim continues to be very professional and helpful and honest. I look forward to using them again next year.

  • Zerorez - 5 Star Review By Carol Abram

    Carol Abram

    google

    Booked zerorez to do our rugs. First time user. Joseph arrived on time and was done in an hour. Excellent job. Carpets barely wet and they look great!! Will definitely use this company again. Thankyou for your professional service!

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

Zerorez's Mission Statement

To Become the Most Trusted Provider in Our Industry


Our Core Values:

Aside from reading reviews and learning about the unique process, one of the best ways to determine you’ve found the right carpet cleaning company for your family is researching their values.

At Zerorez, our values are:

We Innovate.

Zerorez was founded to address a problem that no other carpet cleaning company had solved. We use revolutionary technology to deliver a deep clean using healthy products.

We Serve.

We treat others as full people, not just as clients or business partners. We strive for pure intentions and we live by the golden rule. We find joy in delivering an excellent service to help make homes healthier and cleaner.

We Have Fun.

We believe in our work and we have fun doing it!

For a healthier, longer-lasting, deeper clean, Zerorez is here to help. Book your appointment today!

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