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Who is Zerorez? A Top Carpet Cleaning Company

Who is Zerorez? A Top Carpet Cleaning Company

Floors are one of a home’s top features. Choosing a service provider who will enter your home and apply cleaning products to them can feel daunting. However, researching the best carpet cleaning company can begin to feel repetitive and useless as many of them use the same dated formulas and techniques. Not all carpet cleaning is created equal. Zerorez stands out from the rest in every way, from our founding story to our values.

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Our Founding

Property managers know better than anyone that carpets are difficult to keep clean. Zerorez founders Gaylord Karren and John Hopkins worked as property managers when they noticed a redundant problem: the soaps and detergents carpet cleaners used weren't getting the job done, and the tools used were lacking as well.

In fact, the chemicals left behind by the cleaners attracted even more dirt and grime onto the carpets.

This often left Karren and Hopkins stuck replacing the carpets. Managing more than 3,000 apartment units meant carpet cleanings and replacements added up quickly in their expenses column.

In response, they teamed up with longtime home restoration specialist Jim Stone to create an entirely new formula and process that would address the problem of carpet residue and insufficient cleaning methods.

Combining their backgrounds in engineering, oil & gas, and home renovation allowed them to come up with the innovative solutions and formulas Zerorez relies on today.

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What Sets Zerorez Apart

One of the easiest ways to see what makes Zerorez different is reading the many reviews and ratings our happy customers have left!

A few of the aspects that set Zerorez apart from other carpet cleaning companies include:

We’re transparent about pricing from start to finish, so you know how much you’ll pay from the moment you book.

Using Zr Water™, a non-toxic cleaning solution, Zerorez cleans carpets all the way down to the bottom fibers. Our tools are able to lift stains that other processes would completely miss. This deep clean boosts the longevity of your carpets while ensuring they feel, smell, and look fresh and clean.

Zr Water™ is strong enough to clean your carpets, but safe enough to drink! This means using it doesn’t put your family, your pets or the environment at risk. It’s even gentle on your carpets while delivering a deeper clean.

Since our formula doesn’t use chemicals or detergents, our process doesn’t leave residue behind. Detergent residue attracts additional dirt and grime to carpets, so eliminating residue means your carpets will stay cleaner for longer.

Instead of spraying carpets with detergent and then soaking with water, Zerorez uses a Zr Wand. This closed-loop system keeps water from being absorbed into the carpet padding, allowing it to dry more quickly. Not only does the faster dry time help make our carpet cleaning services more convenient, but also means a reduction in unpleasant odors or musty smells. With Zerorez, your carpets will be ready to walk on just a few hours after cleaning!

Carpet cleaning can feel like a large investment, and trusting a company you haven’t worked with before can feel unsettling. If, for any reason you are unhappy with your cleaning, we'll gladly return to re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Karlee Tario

    Karlee Tario

    google

    Joesph did a an amazing job! Highly recommend this company, carpets look brand new!!

  • Zerorez - 5 Star Review By Mark Kapler

    Mark Kapler

    google

    Great service and fantastic job at a very reasonable price.

  • Zerorez - 5 Star Review By Barb Perschon

    Barb Perschon

    google

    Friendly, professional and efficient! I was very pleased with the service I received and would definitely use them again!

  • Zerorez - 5 Star Review By Tina Somma

    Tina Somma

    google

    Very professional. Easy to make an appointment. Arrived right on time. Great job cleaning with no chemicals!

  • Zerorez - 5 Star Review By Joe Tag

    Joe Tag

    google

    Service went well. Technician was thorough, very clean and careful and professional

  • Zerorez - 5 Star Review By Erica Mazzei

    Erica Mazzei

    google

    Favio was so professional, personable and clean. He was thorough and had great tips on how to keep the upholstery clean on our recliner and sectional. Highly recommend and will use again in the future.

  • Zerorez - 5 Star Review By woolymotos wooly motos

    woolymotos wooly motos

    google

    Quick and efficient! House smells wonderful!

  • Zerorez - 5 Star Review By Robin Sidewitz

    Robin Sidewitz

    google

    We had the nicest experience with this company. Favio came as scheduled, explained all the details of the process for cleaning our rug in our den. He was meticulous in the process and could not be happier. I highly recommend him and this company.

  • Zerorez - 5 Star Review By Melissa Borbee

    Melissa Borbee

    google

    Favio was absolutely wonderful! Very happy with results!

  • Zerorez - 5 Star Review By Theresa Wilpert

    Theresa Wilpert

    google

    We are very please with the cleaning done by the Zerorez Technician. He was very thorough and very respectful. We would highly recommend your company.

  • Zerorez - 5 Star Review By Sharon Frawley

    Sharon Frawley

    google

    I have used other carpet cleaning companies and this is the best by far. They turned up on time and were very polite and professional. Fabio was very thorough and my carpets look like new. I was very pleased and will use again!

  • Zerorez - 5 Star Review By Jennifer Hilsenbeck

    Jennifer Hilsenbeck

    google

    I love this company fast , efficient, beautiful work. My rugs never looked so great. This time I had my dining room chairs done they look beautiful. Tim and Mike did a great job . And No Soap . Good for the environment!

  • Zerorez - 5 Star Review By Amanda Chan

    Amanda Chan

    google

    Amazing service! Fast work and got out the stains! Will definitely use again

  • Zerorez - 5 Star Review By oladapo afolabi

    oladapo afolabi

    google

    Professional team that knows how to do the job well. I highly recommend them for full home and carpet cleaning.

  • Zerorez - 5 Star Review By Svenje Duffield

    Svenje Duffield

    google

    Josh was incredible. Helpful, meticulous and efficient.

  • Zerorez - 5 Star Review By Judy Wallman

    Judy Wallman

    google

    The technician, Tim, was wonderful and explained everything before he started. He told us about the cleaning process, and gave us the finished price so there were no surprises at the end. He was really thorough, especially on our white sectional that really needed a lot of attention. I would definitely recommend them to everyone, and plan on using them again for a different location. They are a really great service company.

  • Zerorez - 5 Star Review By Daniel Cafiero

    Daniel Cafiero

    google

    They were on time. Very friendly and professional. And always do great work. Repeat customer. Always pleased.

  • Zerorez - 5 Star Review By GSmith

    GSmith

    google

    Some confusion with the booking time. Fortunately my time was flexible so the work could continue. Service was excellent. Staff and equipment were in good shape. The work proceeded quickly and efficiently. The end result was the best possible, and the cost was reasonable.

  • Zerorez - 5 Star Review By Jo D'Agostino

    Jo D'Agostino

    google

    Flavio was efficient AND fun to talk to. My sectional couch and chair look fabulous and brand new!

  • Zerorez - 5 Star Review By Danielle

    Danielle

    google

    Great service! Josh arrived on time and was a pleasure to work with. He provided me with useful information and completed the job efficiently. Very pleased with the results!

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

Zerorez's Mission Statement

To Become the Most Trusted Provider in Our Industry


Our Core Values:

Aside from reading reviews and learning about the unique process, one of the best ways to determine you’ve found the right carpet cleaning company for your family is researching their values.

At Zerorez, our values are:

We Innovate.

Zerorez was founded to address a problem that no other carpet cleaning company had solved. We use revolutionary technology to deliver a deep clean using healthy products.

We Serve.

We treat others as full people, not just as clients or business partners. We strive for pure intentions and we live by the golden rule. We find joy in delivering an excellent service to help make homes healthier and cleaner.

We Have Fun.

We believe in our work and we have fun doing it!

For a healthier, longer-lasting, deeper clean, Zerorez is here to help. Book your appointment today!

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