Parker and Jarrett from NW FL Zerorez cleaned the air ducts throughout our condo after 4 months of renovation. They were on time, professional, very friendly and did a great job. I would definitely hire them again and request them both. While they were there I also had them clean 2 carpeted bedrooms which was not scheduled but they made time to take care of it while they were there. I really appreciate it that!!
Art was great from beginning to end. And he did a great job!!!
We have used Zerorez several times in the past and have always been satisfied, but this time our techs (John F and Samuel S) went above and beyond. They discovered issues with our carpets I was unaware of, and worked with me to find the best solution while still staying within my budget. My floors are much cleaner now, and I’ll be continuing to use Zerorez in the future!
Excellent customer service and Greyson was exceptional, highly recommended.
Brandon was our service tech. Very Professional. My wife and I are 100% satisfied customers. Had an 8 year old stain( spilled cosmetics) that no one could remove. This is where Brandon started. 20 minutes later, gone! Unbelievable!! He did the whole house with excellent results. Thank you ZEROREZ! Thank you Brandon.
We use their housecleaning service, the crew it great, friendly, professional and reliable…always do a great job!
Tony called ahead of time to inform me he was on his way. He was courteous and professional. The carpets hadn’t been cleaned in a while. They were very dirty in the high-traffic areas. After he was finished, the carpets looked very good. I definitely would recommend Zerorez for carpet cleaning. Scheduling the appointment online was very easy and it was followed up with a phone call the next day confirming the appointment. Pricing was listed on the website and there were no surprises when it came time to pay.
Very very happy! The results of cleaning a 25 year old area rug which had alot of use and was quite dirty was astounding! It looks new again! Also very pleased with Tim who was very informative, professional and provided great customer service. Will definitely be using Zerorez for other cleaning projects and will recommend to family and friends. This is the way to go for all your cleaning needs in your home! You will be very happy too!
They are absolutely amazing to work with and the work is exceptional.
The gentleman was very timely. He was very pleasant and professional. He explained exactly what he was going to do and did it with excellence! Would use him again!
Great service start to finish! Jessica from the office was very responsive and communicated well throughout the whole process. Manny did a great job cleaning the shower and bathroom tile. He was upfront and honest from the start. Very friendly as well. I would definitely use zerorez again.
Great fast service for a great price
Angela Santa Cruz
This is probably the first time that I have experienced model customer service from a carpet cleaning business. In the past, other companies have been rushed, unfriendly and I never quite felt happy with the way the carpet looked. The technician was knowledgeable and took the time to answer questions and explain my concerns. He started off doing a section (high traffic area) and before he proceeded asked what I thought about the results, which made me feel as if they cared about the outcome. This company by far exceeded my expectations!
Elijah was professional can in let me know what needed to be done,and got the the job done will recommend to friends and family
The service was amazing. The technician stayed until I was completely satisfied with the results. I love that my carpet was damp but walkable before he left. I have dogs and he worked very hard to ensure my floors were pet hair and stain free. WONDERFUL SERVICE, GREAT PRODUCTS AND A FANTASTIC COMPANY!
Hired Zeroez to remove paint from a carpet. The day of service , Shawn contact me to let me know he was on the way, was friendly, professional, and effective!
Elias did a great job cleaning our tile and grout. Very satisfied
Amazing will tell family and friends to use!
They did a great job cleaning the carpets and communicated well. Very professional service and highly recommend. Thanks so much
They were very helpful from start to finish.. picked up my rugs and kept me in the loop about everything! Best part…. Excellent price! And fantastic customer service!! Would highly recommend this company. They are coming back next week to do carpets and furniture 😊
The tech (Parker) arrived 10 minutes early, he was very nice and professional. I had all of our tile floor done and it came out amazingly clean. It was night and day. No matter how many times you clean your floors really well, you can't get all of the grime and eventually it builds up on your floor. I can honestly say my floors look new again. I would use them again and would certainly refer them. Request for Parker...
Quick and efficient.
Manny was professional and the carpet is clean.
I am amazed at all the positive reviews this company has gotten. And now I understand why. I haven't gone with a cleaning service in years but after our first day I am sold.
Zerorez is a wonderful company. They did a fantastic job cleaning my 5 carpets. The dirt they got out of the carpets was unbelievable. If I could give them higher than five stars I would! Do not hesitate to use them!
Joshua and team were professional, reliable and explained the carpet cleaning process as they went. No strong odours and carpets look great! I foster dogs so, they have a tough job with all the accidents and pet hair and they sure did a great job- definitely recommend Zerores!
My tile has never been so clean! Parker and Amber did a great job and were a pleasure to have in my home. Highly recommend!
Excellent service, professional, polite, got everything out, leaving everything fresh and clean!! Love Zero Rez!!
Noah did a great job on my carpets. He explained everything about the process and how it was different from other types of cleaning. I will be using them again.
They cleaned our tile floors and 3 area rugs. They did an excellent job. They were timely, explained the bill, explained why they do what they do, and cleaned up after themselves. Excellent experience. We’ll use them again.
Harold Bertschinger Jr
"Jay-Z" was extremely polite and friendly and got the job done quickly. He even went the extra mile to teach my kids what all of his carpet cleaning tools were for. Wonderful job cleaning our living room carpets, they look fantastic!
Very informative about different options available. Very professional and just plain nice.
I have been with another carpet company for years & tried ZeroRez at the strong recommendation of a friend. Excellent quality service. They did try to sell you add ons like enzymes for pet odors & carpet protectant treatments, which added to my cost. I was extremely pleased with the outcome. I had dried kitty poop on the carpet & the machine got it in ONE pass! My home smells great & I'm confident in the quality of service I received.
Grayson was on time, very professional, and thorough. We were lucky to have him assigned to clean our carpets and we will be specifically requesting him next time. Also, the estimate that we were offered when we booked the appt was exactly what we ended up paying - Grayson did not attempt to up sell us on stuff we didn't need.
David was very courteous and very thorough. He text me about a half hour before he got here so I didn’t have to sit at home for the two hour window, much appreciated. Carpets look new!
Very professional! Jazeric was wonderful. He did a great job, on time, had me check the work to make sure I was happy and a pure joy to talk to! I will continue to use them every time!
Liege them! Always great service!
Professional, polite, on time, quality work! Very happy with service!
Laffs Comedy Caffe
These guys are the best and they always do a great job
Patrick did an excellent job, he explained all of the services and procedures. We are very pleased and will use them again
Parker was very professional and very polite. He did an outstanding job cleaning our tile floors.
I had all of my carpet cleaned and then I decided to do all of the tile floors stripping cleaning and cleaning the grout and sealing it. Yes it was a good deal of money but well worth it. I don't remember my technician's name but he was very nice courteous and helpful.
Very polite and energetic service, my sofa feels great
What a great company! I was hesitant to have my wool rugs cleaned in general due to risking the coloring fading - but Manuel came out and spent so much time testing the fabric and ensuring the product would work great to clean the rugs and leave the color richer than before. He was absolutely right. The rugs I had cleaned look better than when I bought them in the store. Highly knowledgeable, very professional and incredibly great to work, Manuel was able to get the rugs looking better than ever. Highly recommend this company, best in Tucson.
Arrived in a timely manner after calling me. Very friendly, knowledgeable, efficient. Carpets look wonderful! Will use again, definitely
Easy to book, excellent value, friendly and efficient workers. Answered all of our questions thoroughly and were very respectful. The carpets are softer than ever and cleaner than they've ever been. Thank you!
Parker did an excellent job on 15 year old sofa and my area rug. He was very professional
Everything cleaned up better than expected! Will continue to use their services regularly.
Totally exceeded my expectations of how clean my carpet could become, and the technician was awesome too.
Absolutely love zerorez! The no residue thing is real. I won’t use anyone else!
Very detailed and knowledgeable - straightforward and no hidden fees- great service!
Very professional, called ahead of arrival, did a thorough job and the result is great. I highly recommend Zerorez.
Marquis did an excellent job. He was punctual, friendly, and very professional. He really cares about his work and customer relations...I highly recommend him and this company. I hope he continues to do great things and that Zeroez recognizes this model employee.
Excellent customer service, Brandon my tech was very professional, knowledgeable, courteous and friendly. This was my first time using Zerorez and intend to use again in the future for not only for my carpets as their menu of services is extensive. Carpets came out beautiful.
So happy with the service. Did a great job 👏🏻. I applaud your work. Smells fresh too. If you need your carpets cleaned. Use zerorex cause you won’t be sorry. They are very thorough and talk to you about safety on hard surfaces when complete. Professional but very personable. I will use them again.
They cleaned our couches and chairs. They were professional, courteous, thorough, and timely.
Recardo & Ambar DAVIDSON
Great experience the Technician was in time, and professional. He was cleaned and explained every detail each step and explain the chemicals being used after I told him about my medical condition. I will definitely use this service again in the future. 10/10 and very affordable.
Biggest snow storm to hit the area all season but Zeroeez was in communication concerning servicing us. Jacob showed up very timely - was knowledgeable and considerate. He didn’t dink around but he did take time with all our carpet and furniture. With 2 dogs, 2 cats and 2 adults you just get dirty. I’m anxious to see how it looks when it is dry but so far I’m liking it a lot!
Courtney and Dora did a great job! They were thorough and professional and they made my in-laws home look and smell like new! Thank you!
Great service. Fabio was Amazing
Very pleased that technician is explained everything to us before starting. He did an excellent job and the stains in our carpet appear to be gone. We would request him again
Great work and very pleasant to work with! Definitely recommend!
Excellent Company, very professional.
Great job! Josh took the time and effort to carefully clean every room and rug as well as our leather couch. He was very informative and helpful.
Todd was great! Super helpful and great communication from the start. Thank you!
Ryan was very professional, went over all areas first, recommendations, and price, and he was fast but very thorough and the carpets looked amazing when he was done! I would recommend Zerorez and request Ryan because he was so awesome at his job and took pride in what he was doing for me and my home!!!
Fantastic service, explained cleaning operations thoroughly, carpets are VERY clean!! Will use ZeroRez again!!!
A great job. Really explained everything and made sure it was completely clean. Thanks zerorez
Personnel were courteous, friendly and diligent. They performed their services in a workman like manner. Extremely satisfied with this service.
Our service technician, Tim, arrived to our new home prompt and prepared. He was incredibly nice and gave me information about the service. He wore booties in the house to protect our floors and was masked the whole time. The job was finished and the carpets look fantastic. All in all would highly recommend Zerorez!
Brandon and Sam Manuel were so friendly and did an awesome job! Carpet looks great!
Great experience all around!
They did an excellent job of cleaning our old tile floors. Brought the grout back to original color.
Very professional, did an excellent job, I would highly recommend Elijah on another job.
David did a phenomenal job on my tile/grout cleaning... very professional and attentive
Very nice job. Had a good knowledge of cleaning product and why so effective
My ceramic tile floors and carpets were cleaned. They did an excellent job and I’m very pleased with the service and results!