What Our Customers Say
4.9 - Local Ratings
J Burns
Great service, friendly staff, perfect choice of products to protect my puppies and the environment, and fast drying. GREAT value!!! I'm going to book them for a house cleaning as well.
Andi Zimmermann
I have used Zerorez several times now. My carpets come out Spotless. They are on time, courteous and very responsive. I would recommend them and have!
Tiffany Z
Needed two bedrooms cleaned after years of stains accumulated. I thought we’d need new carpet but figured we would try to get it cleaned first. Our very light colored carpet looks brand new! Old stains that I swore wouldn’t budge are gone and my allergies are almost instantly better. Technician showed up on time, was very polite, and worked quickly. After seeing how simple and affordable (half the price another company quoted us) the process was, we’re planning on using them regularly.
Shelley W
The man that was sent today did an excellent job on carpet cleaning. He is professional, knowledgeable and friendly. I will use this company again.
Dale
Fast, efficient, pleasant.
Leah
Easy booking process, quick service and carpets look good
Jessie Katt
Chose Zerorez because I have pets at home and want to avoid harsh chemicals, Josh was very friendly and I let them know my carpet has stains I want to get out as much as possible they did a great job and removed all the stains I’m very happy with the results!
Steven Beslity
Very responsive, careful and thorough. Friendly as well.
Everett Barnes
Joseph was awesome, good communication beforehand, was on time and polite. My off white carpet went from must replace to stain free.
Kayleen Mitchell
Booking was easy, they came early (called to confirm it was okay first) which was great, and they finished super fast. He was very helpful and did an amazing job
Jonelle Lo
On time, pleasant and my carpets look new after pet mess 💩💩
Grace Bellingham
Very happy with our carpets! They look great! Scheduling was convenient and communication was great. Thanks so much!
Bryant Stringham
Fast thorough, friendly, economical. I will use them again
Gihan Basta
Joseph is a great agent, he did the best work ever, all my carpets and rugs are so clean now, I recommend this company for everyone who wants to clean his carpets with affordable prices and great service.
Tom Webster
Top notch all around. Tim was very nice and great to deal with !
Cabanday Family
I think it’s for the 4th or 5th time we’ve had Zerorez do our carpets. Always fantastic work, and always great guys who come. We’ll always call when needed.
Cara Smith
Fantastic experience! Extremely friendly and knowledgeable. Love my freshly cleaned and treated carpets in a very efficient and timely manner. Thank you so much for freshening up my home!!
Jill Mann
Amazing!!! Joseph worked so hard to get our rental apt cleaned for selling! I can’t believe it! He was on time and very pleasant to work with.
Barbara Klein
I love the way the carpets came out. Tim was awesome explaining everything and he did a terrific job. I am definitely using this service again.
Doris Lant
Thank you Josh. Your friendliness and expertise was greatly appreciated. Once again, you have exceeded my expectations and my “White” carpets look like new. I have comfort in knowing your treatment with stain protection will give me peace of mind should accidents happen. Great job!!
Lori Fieland
Fabio was very nice and efficient. The shower doors look like new..
Laura Bloom
Thrilled and amazed! The technician called.prior and arrived on time. Professional and courteous throughout. I had a light colored area rug cleaned and it looks like new! I got a price to have my leather couch cleaned too. Spring cleaning with professional help!!
Terri Macleod
Extremely knowledgeable and did an amazing job! I will book their services again for sure!
Pat Sandford
Excellent service came earlier which was great and polite and will definitely refer to friends
Emily Smith
Service was fantastic. Arrived on time and did a great job on the cleaning. Would highly recommend.
Rahwa Asgodom
Amazing cleaning company and best customer service, they just want to you make happy and satisfied. 😀
Barbara P
Friendly, respectful, and excellent work. We are very pleased with Tim’s service. Highly recommended!
Colleen Clark
Amazing!!! Unbelievable dog oil hair vanished with Zerorez!!! My custom made couch is brand new!!! Booked in for another 3 month cleaning. Thank you!
Chris Rutledge
Fantastic Service! I was also provided excellent advice on how to maintain my carpet. The carpets look brand new!
Zorawar Sekhon
This is the second time we got carpet/couches cleaned. They are so organized leave no mess for home own. For cleaning they did amazing job, we have young kids and a lot spills and chocolate or color marks. Amazing job
Brad Grainger
Joesph was our technician; he was polite and professional and took the time to explain what was included and what the total price would be before he started. He did an amazing job, and the floors were cleaned and resealed (grout, tiles) beyond expectations. We will use them again......Thanks Joseph!
Nancy Marano Silva
I have used Zerorez twice over past few years. trustworthy, on time, efficient and reasonable. The non toxic cleaning gets all stains out and my 11 year old wall to wall looks brand new! Really happy with them! thanks!
SHE ROW
Edit 1/2025: It’s been months and multiple phone calls with Miss. Congeniality, and I never received the $20 check they owed me!! BAD BUSINESS!!! Edit: After a few days, stains were returning. It was explained to me as the drying process occurred it might happen. I was not happy about that. They offered to come and retackle the stains, but I declined out of my disappointment. How long would this go on?! I had plans that required a fresh clean rug, asap. I also had an issue with applying the $20 coupon and was told not to worry, it would be taken off, and it wasn’t. Ive reached out more than once and have been told “it’s in the mail”! It’s been a few months and a few emails now, I gather I won’t see it. Overall, Im disappointed in this company and wouldn’t recommend it. If they can’t credit me a mere $20, how does one have any trust in this company at all! At this point, Im even sorry I tipped the technician! I am totally blown away!! I wish I had done before and after pics! The 15yo carpet, that was sadly badly stained from an old dog suffering bladder cancer, and the extensive heat/humidity we all struggled thru, now looks brand new, and there’s no odor either! Bobby, the Tech, did one heck of job getting to all the stains! I felt the pricing was reasonable for the work done. The ease of securing an appointment online, and the follow up regarding the appointment, what to expect, how to prepare, verification of the appointment, and their projected arrival time was simply Great! Everyone I dealt with one on one was very pleasant and knowledgeable about the service. I cannot recommend them enough!! I’m sorry I didn’t do it before now.
R Fehr
Zerorez was fantastic! They accommodated my schedule, Josh came in and a great job... looks awesome!
Evelyn Baker
The technician did an amazing job. He was thorough and efficient and my furniture and area rug look like new. Thanks so much!
Gordon Rosko
Great people and awesome service. Will be using them again for more area carpet cleaning.
Jennifer Clarke
Would highly recommend. Josh was great. He did a wonderful job, was quick and it looks fantastic. I have two cats and a dog (puppy) and it’s like new. Thanks for the carpet reset!
JoAnn Geiger
Very professional arrived on time, did the walk through as to my expectations and wasted no time getting the work done! Very pleased with results! I will definitely use them again!
Somaley Ith
Joesph was very professional and ensure each stage was thorough. He showed what the carpet looked like before starting the steam clean before he proceeded. Extremely pleased with the service - even better without chemicals! Communication from booking right down to the technician was prompt and clear. Highly recommend to use this service.
Lana
professional company, reliable courteous does an excellent excellent job! Highly recommend small or large job
Eric
I recently had my carpets cleaned by Zerorez, and the results were outstanding! The gentleman was punctual, professional, and went above and beyond to ensure every stain and spot was removed. My carpets look and feel brand new. I highly recommend their services!
Today was my 2nd time using Zerorez carpet cleaning services which I was able to schedule easily online. Their customer service and subsequent communication was prompt and professional. Joshua was an absolute pleasure to meet and deal with. He did a fantastic job cleaning my carpets too. They look like new! I highly recommend Zerorez to anyone looking for quality services
Serina Dean
Today was my 2nd time using Zerorez carpet cleaning services which I was able to schedule easily online. Their customer service and subsequent communication was prompt and professional. Joshua was an absolute pleasure to meet and deal with. He did a fantastic job cleaning my carpets too. They look like new! I highly recommend Zerorez to anyone looking for quality services.
Reg Thompson
Great service. Very professional!
Bill Hart
What a super job this company did on our rugs. A very courteous and effective worker. Our old rugs look brand new, and the dog smell is gone. Tremendous job. Couldnt be happier.
Robin Finlay
Great job and very professional tech. Did not really care for the tip option coming up when I paid. That seemed out of place for this type of work.
joe lambert
Great customer service got to us next day. carpets look brand new. Fabio did a great job. Highly recommend.
Lorraine Wedley
Seen ad for Zerorez online and decided to give them a try. Can book on line or by phone. Approximate quote given when booking. This can vary as to number of rooms, stairs and hallway so actual price may be more than quote, which is understandable as room sizes can vary. Communication is very good as you receive text or email confirmation and reminders of you booking. Tech called approximately 30 minutes before arriving and went right to work after seeing areas to be cleaned. Had 2 rooms cleaned as well as stairs. Took about 1.25 hours. Tech was very thorough, not rushed. Protective bumpers were placed on corners to prevent wall damage and furniture that wasn't being moved had protective squares under the legs to prevent staining. Carpet took about 8 hours to dry and looks wonderful. Our carpet is 14 years old and had not been cleaned for awhile. I am very impressed with how it feels. It is soft and puffy, feels like new. Previous carpet cleaning companies have not left the carpet so soft. Would definitely recommend Zerorez and Joseph.
Robert
Great job, guys were on time and very professional. Answered all my questions and concerns. Would definitely use them again
Nell Bard
Cleaning wool orientals properly is a challenge. Zero Rez did a fine job on a Turkish handmade area rug. The color really popped and there is no chemical smell as they use nontoxic methods. Sadly one awful stain didn’t come out, but I suspected it wouldn’t and Zero Rez was upfront with me about the possibility. I appreciate their honesty as well as their reasonable price and turnaround time.
Peggy Thurber
He was very nice and did a great job!
Wendy Fletcher
Zerorez are professional, reliable, friendly, and cleaned the carpets for our organization brilliantly. Would recommend 💯%!
Russell
Unbelievable service. Friendly people. My carpets and couch look brand new.
Olivia Jada
Very happy with my service! The tech was very friendly, quick, and respectful. Will definitely be recommending to my friends and family
Christine
2nd time using them and they do not disappoint. Thank you !!!
Andrea McCauley
I highly recommend Zerorez. Josh was so great and understanding my concern areas (due to cats) and talking about the process. They did all my carpet, Upholstery and an area of hardwood. I couldn't believe how great the carpet and stairs looked!!! I will definitely use Zerorez again, without hesitation.
Kymberlee Dyke
The techs were punctual and very professional !! Will always use!
Jane Schultz
Many thanks to Joseph for a job well done - thorough and on time as well as friendly and good communication.
George Cappelluzzo
Wonderful service. My carpet is 20 years old and they made it look brand new. I called on Friday night for an appointment and they came Saturday morning at 8 AM. They even did my Kitchen Floor that is also 20 years old and it came out bright and beautiful. I would recommend them very highly to anyone.
Shane Walton
Great job, can't believe how great the carpets look! Highly recommended using Zerorez!
Karlyn Stack
Joseph was awesome! Thanks so much!
linda meehan
Very thorough. So kind & friendly Absolutely recommend them. I will have them back in the spring
REY GRATIA
Unbelievable professionalism and attention to detail. Have tried other services and there is no comparison. I’ve used them 3 separate times and each time the results have been exceptional. Highly recommend.
Cindy Hart
Amazing work! Would highly recommend!
Salima Panchan
Joshua was so fantastic, friendly and very knowledgeable. He did not try and force me to purchase products from them. I had my stairs done and they look so good! My carpet was quite dirty and dusty and now looks like new. I will definitely be using them yearly moving forward. Thank you Joshua!!
Toni Schuffels
Very professional service., Josh was great at explaining the procedure. He was fast and efficient. I would recommend 100%. The solution they use is safe for pets too! No harsh chemicals.
Helen Sreekumar
Good job and delivered carpet during a snowy day made sure not to walk into home with wet icy shoes.thanks.
carol kyle
Carpets look new again. Joseph was very professional and did an excellent job. Will definitely be using them next time. Thanks so much.
Lynn Mitchell
Very courteous, professional, caring, excellent cleaning job. I was able to get an appointment within 3 days on the website!. No smell either!
Kathy Ravel
On time - friendly staff - carpet looks brand new ! Will definitely call again!
Laurie Clayton
My carpets are amazing!! A huge thank you!
Jamie Johnston
Amazing service, friendly and knowledgeable staff. A product that is better for your health and effective and is amazingly low priced. I would absolutely recommend and will be using them again.
Donna Kotasek
Beautiful job! My carpets look brand new!
Tammy Diaz
We have used Zerorez on a few occasions..I can say that their service is excellent and I fully recommend them!
Melissa Pepitone
They did an amazing job! I have already recommended them to multiple friends and family members. Very professional, Punctual, and pleasure to do business with. There were no hidden fees and the associate who came to my home was friendly and knowledgable.
Dani Tibbett
Joseph was professional, and very kind. He did an amazing job taking out the stains from my dogs. Very happy with the results. Also, the young lady who booked me in on the phone was very personable and helpful. Amazing customer service all around. I highly recommend this company.
thank you. mý carpet is very clean
Heather Natividad
Absolutely fantastic service from beginning to end. The communication right from requesting the appointment through to completion of service was awesome. Thanks to the Zerorez Team, and to Owen who carried out the service! I will definitely hire and refer this company again!
Cindy Biggs
Had Joseph with Zerorez in today to clean all the carpets and area rugs in the house. He was fantastic. Everything looks amazing. He was on time, communicated well and did a great job! Will use them again and recommend to friends and family.
Reg Toews
Had my carpets cleaned by Joseph at Zerores awesome job Carpets turned out great even the high traffic areas came out perfect. 👌