Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By kerry ferrara

    kerry ferrara

    google

    Prompt, professional and friendly. Great job

  • Zerorez - 5 Star Review By Joseph Baglio

    Joseph Baglio

    google

    Our grandchild had caught a stomach flu and had an accident on our area rid. Tim did a great job of cleaning the rug and area of upholstered furniture.

  • Zerorez - 5 Star Review By gladys aponte

    gladys aponte

    google

    Long story short, Fabio @ Steve arrived early, Fabio very professional, courteous, knowledgeable, explain thoroughly. They did a phenomenal job, magnificent! We moved in @ the rugs were there already, not happy in keeping them, fortunately i did, the difference between before @ after, OMG, I regret not taking photos of before @ after. Excellent job. I definitely will call them again @ recommend them highly. They are flexible @ accommodating in every which way. I am extremely ecstatic. Joanne, Fabio @ Steve Thank You!!!!

  • Zerorez - 5 Star Review By Jessica Lanza

    Jessica Lanza

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    Loyal customer of over 3 years and going strong :)

  • Zerorez - 5 Star Review By Tom McGarry

    Tom McGarry

    google

    Great. Jake was right on time. Got a call when he was 20 minutes out Best carpet cleaning we have ever had. Was not very wet after he finished. Damp rather than wet like other cleaners.

  • Zerorez - 5 Star Review By MP Resident

    MP Resident

    google

    Great experience!

  • Zerorez - 5 Star Review By Mike Lotierzo

    Mike Lotierzo

    google

    Awesome job,, very professional and friendly 😎🍺🇺🇸

  • Zerorez - 5 Star Review By Julie Tedeschi

    Julie Tedeschi

    google

    Another year another great service by Zerorez !

  • Zerorez - 5 Star Review By Cara Lagala

    Cara Lagala

    google

    The carpet service was very professional and the technician was very nice and did a great job !!

  • Zerorez - 5 Star Review By Holly Silverman

    Holly Silverman

    google

    Another amazing, outstanding job. My carpet looks brand new and smells so good too. This is the only company I use. You will absolutely love Joanne and Tim.

  • Zerorez - 5 Star Review By Jena Savino

    Jena Savino

    google

    Very accommodating and do a great job! Joanne was so nice on the phone and the technician was also thorough and nice! Great company.

  • Zerorez - 5 Star Review By Dorri Bechtel

    Dorri Bechtel

    google

    I’ve used Zero Rez over and over for years. They are fast reliable and professional. Great Results too.Everything looks and smells great!!

  • Zerorez - 5 Star Review By Margaret Puleio

    Margaret Puleio

    google

    Did a great job! Very satisfied with the results and will definitely use again !

  • Zerorez - 5 Star Review By Tom Christie

    Tom Christie

    google

    Service was fantastic from start to finish. Favio was professional, courteous and friendly. Thank you for a wonderful job!

  • Zerorez - 5 Star Review By Diana Donadoni

    Diana Donadoni

    google

    Favio was excellent. So polite and a gentleman. My rug is over 35 yrs old. Is it indestructible. He explained the process and my rug looks super clean. Rug is drying nicely. Thank you.

  • Zerorez - 5 Star Review By Thomas Fay

    Thomas Fay

    google

    Good communication, prompt arrival time, explained the process, and everything looks great!

  • Zerorez - 5 Star Review By John Affenita

    John Affenita

    google

    Service was wonderful. Prompt and polite. Job well done.

  • Zerorez - 5 Star Review By Mary Turbett

    Mary Turbett

    google

    Easy to schedule, showed up on time, carpet looks great.

  • Zerorez - 5 Star Review By Patricia Reynolds

    Patricia Reynolds

    google

    My carpet is pretty old and Newrez always brings it back to life! Great service and very friendly!!!

  • Zerorez - 5 Star Review By TRICIA MULHOLLAND

    TRICIA MULHOLLAND

    google

    Guys did a terrific job cleaning the carpet and where so nice.My stairs look brand new.Thanks!

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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