Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By JamesErnie Carter

    JamesErnie Carter

    google

    Lloyd came by. Did a great job. He showed the end product as he cleaned one side and contrasted to the other side not cleaned yet. Amazing the difference. TYVM Loyd !

  • Zerorez - 5 Star Review By Vicki Wilson

    Vicki Wilson

    google

    Lloyd did an amazing job cleaning our carpet this morning. He was very prompt, knowledgeable, and friendly. He is a real asset to this company. He was definitely worth 5 Stars!! The carpet looks amazing!

  • Zerorez - 5 Star Review By Paula Dupree

    Paula Dupree

    google

    Lloyd was awesome. He went over everything that he was going to do. He also went through all of the other cleaning procedures that you offer. I will definitely use you again.

  • Zerorez - 5 Star Review By Cheyenne Rogers

    Cheyenne Rogers

    google

    So happy with how my carpets turned out. Two kids and a dog will do it to ya! Khris was so professional and didn't make me feel uncomfortable in my own home. Will be using him again!

  • Zerorez - 5 Star Review By Craig Button

    Craig Button

    google

    Zerorez was outstanding. Telling us best course of action for our 3 area rugs. It was easy to drop off and allowed them to ensure the cleaning process was thorough & complete. Price was very reasonable. The rugs look fantastic. Clean and revitalized & look new. Would highly recommend Zerorez to clean your area rugs. Thank you much.

  • Zerorez - 5 Star Review By Randy Byers

    Randy Byers

    google

    I am very pleased with the Zerorez carpet cleaning done today. The gentlemen were very congenial, worked quickly, but efficiently and my carpet is totally dry tonight. I definitely recommend them and will use them again.

  • Zerorez - 5 Star Review By David Dutton

    David Dutton

    google

    Lloyd represents you well. He explained the process and options clearly. He was friendly and courteous and worked efficiently and neatly. I would highly recommend him.

  • Zerorez - 5 Star Review By Linda Roberts

    Linda Roberts

    google

    Perfect & amazing job! Thank you, Cody

  • Zerorez - 5 Star Review By Jo Lowe

    Jo Lowe

    google

    It was a wonderful experience using your company! Fabio was great and very kind! My carpets look great!

  • Zerorez - 5 Star Review By cheryl coffey

    cheryl coffey

    google

    Service personnel arrived for appointment time and called prior to arrival… stain removal was thorough. This the fourth time i used ZEROREZ and I highly recommend using this company.

  • Zerorez - 5 Star Review By Grace Calvert

    Grace Calvert

    google

    I would 100% recommend this place to anyone who’s looking for a simple, hassle free experience when looking to get your carpets cleaned. I called to set up an appointment and they came out the next day! He walked my apartment with me, explaining to me what he was seeing etc and gave me a price before he even began. I was mind blown when he gave me the price as it was half what I was expecting it to be!! Even better, I was able to pay from my phone! Thank you!! I’ll be using you guys again!

  • Zerorez - 5 Star Review By Tom and Carly

    Tom and Carly

    google

    We had a great experience with Josh and team!! They were personable and professional from start to finish and I felt comfortable even without my husband being home during the clean. I was blown away by how much crud was pulled from our carpets because vacuuming can only reach surface level dirt, hair and dust. I’m 31 weeks pregnant and wanted a deep clean before baby arrives and love that Zerorez is non-toxic so I could stay home during the clean without fear of inhaling toxins. I would highly recommend this company!

  • Zerorez - 5 Star Review By Stanley Lindley

    Stanley Lindley

    google

    Chris at Zerorez in Tulsa cleaned our carpets and they look amazing! He was very professional yet very friendly. He explained everything he was going to do and answered all our questions. He even took the time to visit with us a little and it was fun getting to know him. His work is excellent and we are extremely happy with our carpets. I absolutely recommend Chris at Aerorez for your carpets. Contact Zerorez to see all the other work they do. Very versatile! Thank you Chris!

  • Zerorez - 5 Star Review By Cade Corbell

    Cade Corbell

    google

    Fantastic customer service as well as product! Would recommend!

  • Zerorez - 5 Star Review By loravc24

    loravc24

    google

    The service of the carpet cleaning by this company was beyond my imagination: the time, the ongoing communication, the explanation of the process of cleaning as well as the high tech technique. All these and a very reasonable price make me inspired to promote this company, to advice to anyone I know to use its service. I am glad I saw you on Facebook. Thank you so very much!

  • Zerorez - 5 Star Review By Demi Rand

    Demi Rand

    google

    Both times I've had them come out they have been great, informative & very detailed. I tell people about them because I want them to have the same great experience I did and quit using any other carpet cleaning company. They don't use harsh chemicals & they always leave my house smelling so good! Thank you Zerorez!

  • Zerorez - 5 Star Review By Deborah Ahearn

    Deborah Ahearn

    google

    Lloyd did a great job and was very thorough.

  • Zerorez - 5 Star Review By Paula Smith

    Paula Smith

    google

    Prompt, friendly efficient service - great results!

  • Zerorez - 5 Star Review By Robert Saka

    Robert Saka

    google

    Thanks ! Our carpet looks , smells and feels amazing . Our cleaning technician Matthew was very professional kind and courteous. He showed up exactly on schedule. He took the time to go over everything and explain all of the products that he would be using today . What I like about this company is the natural cleaning products as opposed to harsh chemicals . This made it perfect for a family with small children and pets . Matthew worked diligently to make sure he got every single nook and cranny . All of the stains that were left by the previous homeowner are completely gone...and our cleaning was right on budget !!

  • Zerorez - 5 Star Review By lgboyles

    lgboyles

    google

    Great job. On time. Great attitude Will call again!!!

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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