Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Angela Stallone

    Angela Stallone

    google

    As usual, Zerorez did an amazing job cleaning our carpets. This is the third time we have used them over the years and we are never disappointed. Tim worked for several hours in our two level home and our carpets look new. We are having Zerorex return to do our tiles. The company is efficient, the office and workers are kind and all do their best to achieve customer satisfaction.

  • Zerorez - 5 Star Review By Maria Adamo

    Maria Adamo

    google

    Friendly, prompt, and professional! Excellent experience as a first time customer. Joseph called ahead of arriving and was here in no time. He was so friendly, with my dog as well (bonus points!). He went out of his way and offered to help while I moved something out of the way. Thanks for having a human touch. The best part, the carpet in the room and closet I had cleaned look brand new! Great work and I’ll be sure to spread the good word about Zerorez and Joseph.

  • Zerorez - 5 Star Review By Marg Gibbs

    Marg Gibbs

    google

    Joseph was very personable and he did a great job.

  • Zerorez - 5 Star Review By Anita Eagle Bear

    Anita Eagle Bear

    google

    Above and beyond service. Fast and efficient. We'll done.

  • Zerorez - 5 Star Review By LarsJodi Frohnsdorf

    LarsJodi Frohnsdorf

    google

    Crew was on time, even a little early, they did call so we were ready for them. We had all the areas ready to go, furniture moved and carpets vacuumed, cleaning was quick and efficient, carpets look great. Prices were very reasonable for the quality. Would recommend and definitely use again.

  • Zerorez - 5 Star Review By Piffy

    Piffy

    google

    This was my first experience with upholstery cleaning, and I’m so glad I chose Zerorez! Booking was super easy and the technician Ivan was professional, knowledgeable and kind. He was incredibly thorough with his work and took the time to make sure everything was spotless. My upholsteries look amazing and I’m beyond happy with the results! I’ll definitely be using this company from now on.

  • Zerorez - 5 Star Review By Kris Hicke

    Kris Hicke

    google

    Professional and excellent results.

  • Zerorez - 5 Star Review By Arielle Sheinwald

    Arielle Sheinwald

    google

    Wonderful service Tim and Sean were great!

  • Zerorez - 5 Star Review By Margie Sneddon

    Margie Sneddon

    google

    Just had Zerorez clean my couch, ottoman and 2 dining room chairs. Everything, from the ease of making an appointment to superb service, was wonderful! Ready for the holidays with no fuss, no muss!

  • Zerorez - 5 Star Review By Maureen Roslak

    Maureen Roslak

    google

    My kitchen floor was problematic. Previous contractors had claimed they could simply add new grout over our old grout. This was about 10 years ago and after one of those evening I feel like doing something sessions. I inadvertently scrubbed up some of the new grout. Well, now I had a problem because I had light grout and dark grout spots. Zerorez Came out and tried to clean it and when I wasn’t satisfied, they sent another crew the next week. The guys just left and I am much happier although the spots they left are not their fault and will not come off with what they do cleaning wise. If you have just regular dirty floors and grout, I am sure that you would be so more than satisfied With their work. The technicians were super polite very considerate of my house and did try their best.. My floor is a what the heck happened here, once in a lifetime kind of event. They did their best and I’m pleased.

  • Zerorez - 5 Star Review By Kelly Williams

    Kelly Williams

    google

    These guys were so professional and courteous. Just fantastic service and such a great job!! Highly recommend

  • Zerorez - 5 Star Review By Jenn Murphy

    Jenn Murphy

    google

    Very professional, clean, and my rugs look brand new! Highly recommend!

  • Zerorez - 5 Star Review By Kathleen Wissemann

    Kathleen Wissemann

    google

    It's always a pleasure to work with Tim. He's been taking care of our carpets for years. Top quality!

  • Zerorez - 5 Star Review By Ruth Cosentino she, her

    Ruth Cosentino she, her

    google

    The carpet cleaner was professional and courteous. The office staff expedited the process with me and the co op management. So far everything looks and smells clean.

  • Zerorez - 5 Star Review By D Grenwich

    D Grenwich

    google

    Great job. My carpet hasn't looked this good since new. These guys are organized, professional and payment was easy.

  • Zerorez - 5 Star Review By Joan Thompson

    Joan Thompson

    google

    Prompt and efficient. Very professional

  • Zerorez - 5 Star Review By Nathan Diebold

    Nathan Diebold

    google

    Great Service from Josh and Ivan. They called ahead, were right on time. Took the time to explain their process and what to expect after the cleaning was complete. They did an awesome job! Thanks Zerorez Calgary!

  • Zerorez - 5 Star Review By Arielle Shapiro

    Arielle Shapiro

    google

    Excellent job!

  • Zerorez - 5 Star Review By Dawn Worrall

    Dawn Worrall

    google

    Professional and friendly. They worked hard to eliminate the soiled rugs.

  • Zerorez - 5 Star Review By G Wilt

    G Wilt

    google

    Great service great job & great company. Joseph Osei Fri was very good, very courteous and a pleasure to meet. Excellent and 5 stars to all

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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