Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Julian C.

    Julian C.

    google

    Excellent done! Josh and Joseph did a great work on cleaning our carpets. Everything looks like new carpet now. Thanks so much!

  • Zerorez - 5 Star Review By Joan Resca

    Joan Resca

    google

    Excellent job, Fabio did an amazing job cleaning up a cream colored carpet. It came out beautiful. Would highly recommend this company. They were courteous and professional. Thanks again, Fabio!

  • Zerorez - 5 Star Review By •KANATA•

    •KANATA•

    google

    very good carpet cleaning, no harsh chemicals used, pet and kids friendly,

  • Zerorez - 5 Star Review By Lester Goldbaum

    Lester Goldbaum

    google

    There was a urine stain and it is still there. I didn't agree to paying the extra $50 for the deodorizing so no extra effort was made to remove the stain.

  • Zerorez - 5 Star Review By Thomas Casazza

    Thomas Casazza

    google

    Excellent customer service, caring onsite service & professionals 100% recommend!!

  • Zerorez - 5 Star Review By Gabrielle Pojero

    Gabrielle Pojero

    google

    This is the second time I’ve used them. This time at my home. They cleaned my basement rug, one bedroom and three area rugs. As before, perfect, on time, professional, and knowledgeable. They offer a fantastic service. Will continue to recommend and will use again.

  • Zerorez - 5 Star Review By Michelle Donisi

    Michelle Donisi

    google

    The price was reasonable and they were very nice. I have 5 dogs and all the pet stains came out and carpet smelled great.

  • Zerorez - 5 Star Review By Judith Stewart

    Judith Stewart

    google

    On time, professional, thorough, polite Upfront, and a great job

  • Zerorez - 5 Star Review By lynda moran

    lynda moran

    google

    Zerorez does a phenomenal job. Clean. Efficient. Have used for years and will not stop

  • Zerorez - 5 Star Review By Ali S

    Ali S

    google

    Quick and friendly service! They did a great job and I plan on using them again in the near future

  • Zerorez - 5 Star Review By Michele Cannarella

    Michele Cannarella

    google

    Tim is so knowledgeable and does a great job. The difference in how clean everything gets is amazing! Would recommend Zerorez LI everyday!!!

  • Zerorez - 5 Star Review By Lauren murray

    Lauren murray

    google

    excellent service friendly and respectful technician very happy with results 😊

  • Zerorez - 5 Star Review By Anna Lau

    Anna Lau

    google

    Very happy with the carpet cleaning job. The technician Favoi paid extra details for the entire job. The whole carpet is spotless. Highly recommend this company.

  • Zerorez - 5 Star Review By Nichole Cox

    Nichole Cox

    google

    Josh did our carpets and he was so quick and they look so good.

  • Zerorez - 5 Star Review By Mary Kuhn

    Mary Kuhn

    google

    Service was prompt, courteous and knowledgeable. Would definitely recommend.

  • Zerorez - 5 Star Review By Bart Badalucco

    Bart Badalucco

    google

    We're repeat customers and couldn't be happier! Owner/Operate Tim is a pro. Very knowledgeable and courteous. I'm very excited about this "green" alternative to cleaning my carpets. Carpets look amazing. Strongly recommend.

  • Zerorez - 5 Star Review By Duane Visser

    Duane Visser

    google

    The tech was very professional and did a great, thorough job!! Don't look anywhere else for carpet cleaning.

  • Zerorez - 5 Star Review By Danielle Ackerina Collins

    Danielle Ackerina Collins

    google

    Excellent service. Clean and professional.

  • Zerorez - 5 Star Review By Eric Niederman

    Eric Niederman

    google

    This is my third time using zerorez, and once again I'm very happy with the work that was done. We went through potty training, so needless to say, the carpet needed a good clean, and we continue to love the fact that no harsh chemicals are used. Tim continues to be very professional and helpful and honest. I look forward to using them again next year.

  • Zerorez - 5 Star Review By Carol Abram

    Carol Abram

    google

    Booked zerorez to do our rugs. First time user. Joseph arrived on time and was done in an hour. Excellent job. Carpets barely wet and they look great!! Will definitely use this company again. Thankyou for your professional service!

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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