Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Paul Petersen

    Paul Petersen

    google

    Tech was asked if he could come early. He was professional and did a great job. Even helped me move a couple of the couches. Above and beyond.

  • Zerorez - 5 Star Review By Kathleen Pozniak

    Kathleen Pozniak

    google

    The service men who have come are alway polite, task focused, and respectful. Besides doing a wonderful job!! I wish you had an operation in my other home.

  • Zerorez - 5 Star Review By Adam Berkowitz

    Adam Berkowitz

    google

    They also did my hardwood floors and my service guy was awesome.

  • Zerorez - 5 Star Review By teresa cajigas

    teresa cajigas

    google

    Perfect job! The team was professional and they took the time and explained the process. My area rug looks brand new, the pet odor is gone! Appreciate the work well done above and beyond!

  • Zerorez - 5 Star Review By Jeff Hamel

    Jeff Hamel

    google

    This company has been cleaning our carpets for years and every time it’s been a five star experience. George was here today and did an outstanding job. Best carpet cleaning business in town.

  • Zerorez - 5 Star Review By Ed Long

    Ed Long

    google

    George was very professional and helpful. First time I used this company and I was very happy with outcome would definitely use company again

  • Zerorez - 5 Star Review By Leonora Steger

    Leonora Steger

    google

    They came to clean my couch. They did an amazing job. I’d definitely use them again !

  • Zerorez - 5 Star Review By E.M. Porter

    E.M. Porter

    google

    Techs arrived within the promised time frame. They made quick work of the two rugs and cleaned up any drips that happened along the way.

  • Zerorez - 5 Star Review By Sharon Moyer

    Sharon Moyer

    google

    Technician Chris was very professional, prompt and thorough with tile cleaning and grout sealing. Both Chris and the office called day of service to confirm arrival. Very pleased with this company & staff, from initial call to ease of payment after service.

  • Zerorez - 5 Star Review By Samantha Smith

    Samantha Smith

    google

    Joshua did such an amazing job on my carpets! He was so helpful and took the time to really explain everything to me. The carpets look great and I really appreciate the A+ customer service. I will definitely be using this company again.

  • Zerorez - 5 Star Review By Lisa Washburn

    Lisa Washburn

    google

    The technician, Alex, was great. My mattress cleaning was easy and thorough. I'm extremely pleased with the service and the price was reasonable.

  • Zerorez - 5 Star Review By Lacie Nichols

    Lacie Nichols

    google

    Zerorez always does an excellent job!

  • Zerorez - 5 Star Review By Paul & Sandi Joubert

    Paul & Sandi Joubert

    google

    They had a difficult job and consulted with me on each part.

  • Zerorez - 5 Star Review By Carleton Marsh Associates, LLC

    Carleton Marsh Associates, LLC

    google

    This was a great experience. The team was needed for a move in cleaning of a large home. I called and was able to get both an appointment for carpet cleaning and bathrooms kitchen cupboards and closets in two days!! The women that came first to clean were so pleasant competent and professional. The carpet team is yet to arrive. Additionally the cleaning crew was EARLY. Wow. I will be setting up an every 3 month deep clean with this crew. You won’t be disappointed! Thanks so much.

  • Zerorez - 5 Star Review By Shannon Morelos

    Shannon Morelos

    google

    What a wonderful experience with ZeroRez. On time, and my awesome technician, Owen, was thorough and friendly. It was great work overall!!! My couches look brand new. I definitely recommend ZeroRez

  • Zerorez - 5 Star Review By ROXANNE OLIVAS

    ROXANNE OLIVAS

    google

    The process was quick and easy. Able did a great job and was very friendly.

  • Zerorez - 5 Star Review By Jim Sehon

    Jim Sehon

    google

    Excellant job! The technician was professional, courteous and answered all questions and concerns.

  • Zerorez - 5 Star Review By tonyua vore

    tonyua vore

    google

    BEST EVER!!!!

  • Zerorez - 5 Star Review By Rick Hoover

    Rick Hoover

    google

    They cleaned our tile floors and 3 area rugs. They did an excellent job. They were timely, explained the bill, explained why they do what they do, and cleaned up after themselves. Excellent experience. We’ll use them again.

  • Zerorez - 5 Star Review By Taylor beaudry

    Taylor beaudry

    google

    Highly recommend zerorez. They are extremely accommodating and did a great job on my rug. Kiima kept me updated on the status of my rug during the multiple times they cleaned it and was very sweet! My rug looks brand new!

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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