Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Bart Badalucco

    Bart Badalucco

    google

    We're repeat customers and couldn't be happier! Owner/Operate Tim is a pro. Very knowledgeable and courteous. I'm very excited about this "green" alternative to cleaning my carpets. Carpets look amazing. Strongly recommend.

  • Zerorez - 5 Star Review By Duane Visser

    Duane Visser

    google

    The tech was very professional and did a great, thorough job!! Don't look anywhere else for carpet cleaning.

  • Zerorez - 5 Star Review By Danielle Ackerina Collins

    Danielle Ackerina Collins

    google

    Excellent service. Clean and professional.

  • Zerorez - 5 Star Review By Eric Niederman

    Eric Niederman

    google

    This is my third time using zerorez, and once again I'm very happy with the work that was done. We went through potty training, so needless to say, the carpet needed a good clean, and we continue to love the fact that no harsh chemicals are used. Tim continues to be very professional and helpful and honest. I look forward to using them again next year.

  • Zerorez - 5 Star Review By Carol Abram

    Carol Abram

    google

    Booked zerorez to do our rugs. First time user. Joseph arrived on time and was done in an hour. Excellent job. Carpets barely wet and they look great!! Will definitely use this company again. Thankyou for your professional service!

  • Zerorez - 5 Star Review By Margaret Puleio

    Margaret Puleio

    google

    Did a great job! Fair prices. Highly recommend !

  • Zerorez - 5 Star Review By Renee Mikkelson

    Renee Mikkelson

    google

    Zerorez is a fantastic company to work with. Josh arrived at the scheduled time and he explained to me how their system is different from other cleaning companies. My rugs look fantastic and I have already scheduled a reminder for my next appointment. Thank you so very much!!

  • Zerorez - 5 Star Review By John Hermanowski

    John Hermanowski

    google

    Reasonably priced. They picked up 3 dirty area rugs and delivered back 3 sparkling clean rugs. Very happy with their work! Highly recommended Zerorez!

  • Zerorez - 5 Star Review By Debbie Panuccio

    Debbie Panuccio

    google

    Tim did a fantastic job!! It looks like new carpets!! Thank you!!

  • Zerorez - 5 Star Review By Mary Ellen Byrne

    Mary Ellen Byrne

    google

    Delightful experience from the initial inquiry to the final results. Tim our technician was efficient and friendly. Thank you for a great job on my carpets!

  • Zerorez - 5 Star Review By Shane Wright

    Shane Wright

    google

    I've worked for quite a few different carpet cleaning companies over the years as well as used multiple different carpet cleaning companies. Zerorez is by far the best to both hire to clean your carpets and to work for. They are the safest most efficient company I've ever come across. I can tell you that the other top companies in Calgary use harmful chemicals or blatantly lie to you and sometimes use dish soap. Zerorez doesn't use any harmful chemicals. Instead they change the molecular structure of the water to act like a cleaner. This way it eliminates any residue left behind. You will not regret hiring them to clean your carpets. I had Josh clean mine. As long as I live in Calgary I will never use any other company.

  • Zerorez - 5 Star Review By Karen Semon

    Karen Semon

    google

    Tim from Zerorez continues to be reliable, professional and always does a fantastic job. Highly recommend this company . From the time u call to set your appointment with Joanne to the completion of the service you know your in good hands and the job will be done right! Thank you Zerorez.

  • Zerorez - 5 Star Review By Donna Staples

    Donna Staples

    google

    Excellent service. On time, completed the cleaning quickly, and the invoice came in as quoted. I would definitely call them again.

  • Zerorez - 5 Star Review By Susan Kozushka

    Susan Kozushka

    google

    The tech was right on time and did a thorough cleaning without any chemical smells at half the cost of a previous company. I highly recommend Zerorez!

  • Zerorez - 5 Star Review By Ray Rosa

    Ray Rosa

    google

    ⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with ZEROEZ thanks to Tim and Joanne. Tim was incredibly thorough and professional—he brought our carpets back to life and completely eliminated the pet stains we’d been struggling with. Joanne was fantastic from the start, keeping us informed and making scheduling a breeze. The entire process was smooth, honest, and hassle-free. It’s rare to find a company that delivers on quality without the sales pressure. Weve used them 3 times already on personal and other properties. Highly recommend!

  • Zerorez - 5 Star Review By Dania KKS

    Dania KKS

    google

    My white upholstered furniture looks like new. Rugs are so much brighter. Had no idea I needed Zerorez so much. Tim did a fabulous job. I am so pleased!

  • Zerorez - 5 Star Review By Rhiannon Newlands

    Rhiannon Newlands

    google

    Fabulous professional service! Couldn't have been happier! Highly recommend this company!

  • Zerorez - 5 Star Review By Tara Kelly

    Tara Kelly

    google

    Everyone was nice and professional. They are on time and super clean. Great job!!

  • Zerorez - 5 Star Review By Angela Wolf

    Angela Wolf

    google

    We had an excellent experience! Our technician showed up early, was pleasant and worked hard. Our carpets look and smell great!! Totally recommend!!

  • Zerorez - 5 Star Review By J L R

    J L R

    google

    Excellent service from start to finish. Very honest about a rug that if cleaned would have been damaged. Saved me money and a headache. Would definitely recommend

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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