Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Bill Hart

    Bill Hart

    google

    What a super job this company did on our rugs. A very courteous and effective worker. Our old rugs look brand new, and the dog smell is gone. Tremendous job. Couldnt be happier.

  • Zerorez - 5 Star Review By Robin Finlay

    Robin Finlay

    google

    Great job and very professional tech. Did not really care for the tip option coming up when I paid. That seemed out of place for this type of work.

  • Zerorez - 5 Star Review By joe lambert

    joe lambert

    google

    Great customer service got to us next day. carpets look brand new. Fabio did a great job. Highly recommend.

  • Zerorez - 5 Star Review By Lorraine Wedley

    Lorraine Wedley

    google

    Seen ad for Zerorez online and decided to give them a try. Can book on line or by phone. Approximate quote given when booking. This can vary as to number of rooms, stairs and hallway so actual price may be more than quote, which is understandable as room sizes can vary. Communication is very good as you receive text or email confirmation and reminders of you booking. Tech called approximately 30 minutes before arriving and went right to work after seeing areas to be cleaned. Had 2 rooms cleaned as well as stairs. Took about 1.25 hours. Tech was very thorough, not rushed. Protective bumpers were placed on corners to prevent wall damage and furniture that wasn't being moved had protective squares under the legs to prevent staining. Carpet took about 8 hours to dry and looks wonderful. Our carpet is 14 years old and had not been cleaned for awhile. I am very impressed with how it feels. It is soft and puffy, feels like new. Previous carpet cleaning companies have not left the carpet so soft. Would definitely recommend Zerorez and Joseph.

  • Zerorez - 5 Star Review By Robert

    Robert

    google

    Great job, guys were on time and very professional. Answered all my questions and concerns. Would definitely use them again

  • Zerorez - 5 Star Review By Nell Bard

    Nell Bard

    google

    Cleaning wool orientals properly is a challenge. Zero Rez did a fine job on a Turkish handmade area rug. The color really popped and there is no chemical smell as they use nontoxic methods. Sadly one awful stain didn’t come out, but I suspected it wouldn’t and Zero Rez was upfront with me about the possibility. I appreciate their honesty as well as their reasonable price and turnaround time.

  • Zerorez - 5 Star Review By Peggy Thurber

    Peggy Thurber

    google

    He was very nice and did a great job!

  • Zerorez - 5 Star Review By Wendy Fletcher

    Wendy Fletcher

    google

    Zerorez are professional, reliable, friendly, and cleaned the carpets for our organization brilliantly. Would recommend 💯%!

  • Zerorez - 5 Star Review By Russell

    Russell

    google

    Unbelievable service. Friendly people. My carpets and couch look brand new.

  • Zerorez - 5 Star Review By Olivia Jada

    Olivia Jada

    google

    Very happy with my service! The tech was very friendly, quick, and respectful. Will definitely be recommending to my friends and family

  • Zerorez - 5 Star Review By Christine

    Christine

    google

    2nd time using them and they do not disappoint. Thank you !!!

  • Zerorez - 5 Star Review By Andrea McCauley

    Andrea McCauley

    google

    I highly recommend Zerorez. Josh was so great and understanding my concern areas (due to cats) and talking about the process. They did all my carpet, Upholstery and an area of hardwood. I couldn't believe how great the carpet and stairs looked!!! I will definitely use Zerorez again, without hesitation.

  • Zerorez - 5 Star Review By Kymberlee Dyke

    Kymberlee Dyke

    google

    The techs were punctual and very professional !! Will always use!

  • Zerorez - 5 Star Review By Jane Schultz

    Jane Schultz

    google

    Many thanks to Joseph for a job well done - thorough and on time as well as friendly and good communication.

  • Zerorez - 5 Star Review By George Cappelluzzo

    George Cappelluzzo

    google

    Wonderful service. My carpet is 20 years old and they made it look brand new. I called on Friday night for an appointment and they came Saturday morning at 8 AM. They even did my Kitchen Floor that is also 20 years old and it came out bright and beautiful. I would recommend them very highly to anyone.

  • Zerorez - 5 Star Review By Shane Walton

    Shane Walton

    google

    Great job, can't believe how great the carpets look! Highly recommended using Zerorez!

  • Zerorez - 5 Star Review By Karlyn Stack

    Karlyn Stack

    google

    Joseph was awesome! Thanks so much!

  • Zerorez - 5 Star Review By linda meehan

    linda meehan

    google

    Very thorough. So kind & friendly Absolutely recommend them. I will have them back in the spring

  • Zerorez - 5 Star Review By REY GRATIA

    REY GRATIA

    google

    Unbelievable professionalism and attention to detail. Have tried other services and there is no comparison. I’ve used them 3 separate times and each time the results have been exceptional. Highly recommend.

  • Zerorez - 5 Star Review By Cindy Hart

    Cindy Hart

    google

    Amazing work! Would highly recommend!

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

Book Now 866-937-6739

Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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