Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Lori Nelson

    Lori Nelson

    google

    Best cleaners in town-Will never use anyone else

  • Zerorez - 5 Star Review By Kaylin Parks

    Kaylin Parks

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    My house smells amazing and they were able to get my pet stains out. I plan to use them again.

  • Zerorez - 5 Star Review By Mary Pierson

    Mary Pierson

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    Very friendly and caring gentleman. Would love to have him back when needed.

  • Zerorez - 5 Star Review By Paula DeBoer

    Paula DeBoer

    google

    Chris, the lead technician, has been to our house twice. Once to clean carpet and recently to clean air ducts. He is always cautious of our home furnishings and efficient with his time while doing a thorough job. Both times I have been very pleased with the results. We will continue to contact Zerorez in the future when needed.

  • Zerorez - 5 Star Review By Jon Baltzell

    Jon Baltzell

    google

    What a great choice for cleaning our stairs, furniture and carpets! We will definitely use this great, kind, courteous, professional company again. Thanks! Jon B

  • Zerorez - 5 Star Review By Kimberly Helgoe

    Kimberly Helgoe

    google

    Mitchell was very professional and helpful he explained everything to me he is very courteous. He did a great job and you are lucky to have him as an employee!

  • Zerorez - 5 Star Review By Lisa Rettig

    Lisa Rettig

    google

    Nick and his coworker did a fantastic job. Timely and professional, answered all of our questions, and the job was both thorough and quick. Our home smells fantastic and our carpets look amazing. We will be repeat customers in the future!! Thanks guys!!

  • Zerorez - 5 Star Review By Angie Blankenship

    Angie Blankenship

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    Nick did a wonderful job This is the 2nd time I’ve used Zerorez and know it won’t be the last…incredible!

  • Zerorez - 5 Star Review By Shirley Garcia

    Shirley Garcia

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    The young man was very professional.

  • Zerorez - 5 Star Review By Jessica Williams

    Jessica Williams

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    Our technician was very kind and professional

  • Zerorez - 5 Star Review By Fred Freeman

    Fred Freeman

    google

    Service was top notch. I’ve used another service in the past whose quality of work did not come close to Zerorez. The service tech, Lloyd explained each step of the cleaning process and made certain that I understood the procedures. I will always call on Zerorez for my carpet cleaning needs. Regards, Fred Freeman

  • Zerorez - 5 Star Review By Sharon Patton

    Sharon Patton

    google

    Thank you so much. Your team , from the office to the guys that did the job were awesome. Thank you, Matt and Chris for everything!

  • Zerorez - 5 Star Review By Donna Lavery

    Donna Lavery

    google

    My tech was responsive to my questions, knowledgeable, courteous. My carpet is old and yet looks so much newer now! No chemical smell! I am a believer!

  • Zerorez - 5 Star Review By Anita McMillan

    Anita McMillan

    google

    They did an excellent job and accommodated me by starting at 7:30am

  • Zerorez - 5 Star Review By Vicki Freeman

    Vicki Freeman

    google

    Great results. The fact that they don’t add soap or cleaners makes it the best!

  • Zerorez - 5 Star Review By Ann Shaw

    Ann Shaw

    google

    I was able to get an estimate and book my appointment online. Fabio was here the next day and called me to let me know he would arrive within 15 minutes which was very appreciated. He was friendly, courteous, professional and did an excellent job of cleaning my white carpet even getting out an old stain from 2 years ago. I love that there is no residue on my carpet. Great job Fabio and ZeroRez!!!!

  • Zerorez - 5 Star Review By Tammy Spinazzola

    Tammy Spinazzola

    google

    My 3rd time using Zerorez, always professional, and efficient. Carpets look great always when they are done.

  • Zerorez - 5 Star Review By Mor Dmy

    Mor Dmy

    google

    Great job on the title, efficient and professional.

  • Zerorez - 5 Star Review By Johnny Williams

    Johnny Williams

    google

    L We will call you again if necessary thank you Loyd did a very very good job and was really nice and easy to work with thank you for sending him

  • Zerorez - 5 Star Review By reeyoko peredo

    reeyoko peredo

    google

    Logan was such a delight and has given so much information! Got a lot of the stains out including old makeup stains from the previous tenants. Looking forward to having this service again in the future

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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