Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Margaret

    Margaret

    google

    My chair looks brand new! The customer experience was excellent. From the person who set up my appointment to the technician who cleaned my upholstery the staff were courteous and professional. And my chair looks great! I’d highly recommend this company!

  • Zerorez - 5 Star Review By darcy horton

    darcy horton

    google

    Great job. Professional. Exceptional.

  • Zerorez - 5 Star Review By J P

    J P

    google

    Had my area rugs cleaned. Everything came out amazing! So happy I decided to try Zerorez. I will recommend to all my family and friends.

  • Zerorez - 5 Star Review By Debbie Ninivaggi

    Debbie Ninivaggi

    google

    Favio was our technician. He was very nice, knowledgeable, and thorough. Some of the bad spots didn’t quite come all the way out, but the rest looks great!

  • Zerorez - 5 Star Review By Cassandra “CassG” M

    Cassandra “CassG” M

    google

    Wonderful job. My carpets are so clean. We had old pet stains on them and it all came up. Thank you!

  • Zerorez - 5 Star Review By Chris Isaak

    Chris Isaak

    google

    Great service, easy booking experience and my carpets look great.

  • Zerorez - 5 Star Review By Hilda Alvarado

    Hilda Alvarado

    google

    Easy booking and amazing service! Will definitely be booking with them in the future!

  • Zerorez - 5 Star Review By Jenn Larsen

    Jenn Larsen

    google

    Excellent service!! Very personable but professional and my carpets / rug look and smell amazing. Many thanks.

  • Zerorez - 5 Star Review By Henry Rodriguez

    Henry Rodriguez

    google

    As always rugs come out looking brand new. Favio is always nice and respectful. Very knowledgeable and very professional.

  • Zerorez - 5 Star Review By Taryn Raffa

    Taryn Raffa

    google

    We had our carpets and couch cleaned today, the service was above and beyond what was expected. Highly recommend

  • Zerorez - 5 Star Review By cheryl i

    cheryl i

    google

    Picked up our 2 carpets on time, called and returned on time too. Great service and price for 2 large wool area rugs. Will use them again.

  • Zerorez - 5 Star Review By Charlie Fried

    Charlie Fried

    google

    Tim was great !!

  • Zerorez - 5 Star Review By Ron Tedeschi

    Ron Tedeschi

    google

    Always a pleasure! Great service - been using this unique way to clean our rugs for 5+ years… highly recommended😀

  • Zerorez - 5 Star Review By Julian C.

    Julian C.

    google

    Excellent done! Josh and Joseph did a great work on cleaning our carpets. Everything looks like new carpet now. Thanks so much!

  • Zerorez - 5 Star Review By Joan Resca

    Joan Resca

    google

    Excellent job, Fabio did an amazing job cleaning up a cream colored carpet. It came out beautiful. Would highly recommend this company. They were courteous and professional. Thanks again, Fabio!

  • Zerorez - 5 Star Review By •KANATA•

    •KANATA•

    google

    very good carpet cleaning, no harsh chemicals used, pet and kids friendly,

  • Zerorez - 5 Star Review By Lester Goldbaum

    Lester Goldbaum

    google

    There was a urine stain and it is still there. I didn't agree to paying the extra $50 for the deodorizing so no extra effort was made to remove the stain.

  • Zerorez - 5 Star Review By Thomas Casazza

    Thomas Casazza

    google

    Excellent customer service, caring onsite service & professionals 100% recommend!!

  • Zerorez - 5 Star Review By Gabrielle Pojero

    Gabrielle Pojero

    google

    This is the second time I’ve used them. This time at my home. They cleaned my basement rug, one bedroom and three area rugs. As before, perfect, on time, professional, and knowledgeable. They offer a fantastic service. Will continue to recommend and will use again.

  • Zerorez - 5 Star Review By Michelle Donisi

    Michelle Donisi

    google

    The price was reasonable and they were very nice. I have 5 dogs and all the pet stains came out and carpet smelled great.

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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