Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Michelle Wong

    Michelle Wong

    google

    This was our third time using Zerorez, and they did another great job! Joseph cleaned our recliner and it looks so much better. He was super friendly, on time, and explained everything clearly. We love that there’s no strong chemical smell and everything dries fast. Always a solid experience with Zerorez!

  • Zerorez - 5 Star Review By margaret nelson

    margaret nelson

    google

    Zerores sent Favio to clean a chair and sofa. He arrived promptly, and worked neatly and efficiently. We were impressed with his work, and requested that he return to undertake a significant job in our basement. I will provide photos and information at a later time. We recommend Favio and his company highly.

  • Zerorez - 5 Star Review By Dawn Worrall

    Dawn Worrall

    google

    Very professional, efficient, and hard working

  • Zerorez - 5 Star Review By Beverly

    Beverly

    google

    I wasn't too hopeful about what to expect given the embarrassing condition of my carpet. I'm more than pleased with the outcome! It looks like I have new carpeting!! Your employee was so kind, efficient and professional too!!! 😀

  • Zerorez - 5 Star Review By Lynda Thompson

    Lynda Thompson

    google

    The tech was amazing! He called ahead of time to let me know he was on his way. He was very courteous and professional and very thorough in his cleaning. He also explained everything to me upfront and what the price would be so there were no surprises! It’s such a pleasure to deal with and made it a great experience!

  • Zerorez - 5 Star Review By Anthony Verdone

    Anthony Verdone

    google

    Awesome communication and service. Great pricing completed 5 rooms in under 1 hour. Will absolutely use again

  • Zerorez - 5 Star Review By Evelyn Ackah

    Evelyn Ackah

    google

    Great service and professionalism - Joseph was the best! Highly recommend!

  • Zerorez - 5 Star Review By Ryan Prefontaine

    Ryan Prefontaine

    google

    Joseph was amazing. Great at communication, super friendly and incredibly helpful. Would recommend to anyone looking for a carpet clean.

  • Zerorez - 5 Star Review By MARY HANSEN

    MARY HANSEN

    google

    Great staff. Keep you updated. Go above and beyond..Timothy took my old area rug outside..Very nice man. Used before...Highly recommend this company!

  • Zerorez - 5 Star Review By Susan Nathanson

    Susan Nathanson

    google

    Wonderful customer service. Prompt and pleasant callbacks. The window for our service was 1 PM to 4 PM. Fabio called to say he was ahead of schedule and was it OK to come a little bit earlier. That worked out great because that's always better than someone calling to say we're running late. Fabio took the time to explain what he was going to do to our area rug and about how long it would take. Happy with our results. Fabio was extremely pleasant and polite. The whole experience was a pleasure.

  • Zerorez - 5 Star Review By Shauna Petraschuk

    Shauna Petraschuk

    google

    Very happy with the service that was provided by Joshua! He made my couch look brand new again and both sets of staircase's. Thank you so much!

  • Zerorez - 5 Star Review By James Fries

    James Fries

    google

    Incredible job getting the carpet clean. Joseph was very impressive. Carpet looks like it was just installed. Highly recommend.

  • Zerorez - 5 Star Review By Leanne Mein

    Leanne Mein

    google

    Very happy with our experience with ZeroRes. The service was very prompt and professional starting with the dispatcher on the phone. We had a couch and chair cleaned after a spill, and they both look great. A neighbor popped in and wanted to see if they were available too! Would recommend

  • Zerorez - 5 Star Review By Chris McKinley

    Chris McKinley

    google

    Had carpets cleaned today and Joseph was great! On time and discussed the job and cost prior to starting so no surprises

  • Zerorez - 5 Star Review By Margaret

    Margaret

    google

    My chair looks brand new! The customer experience was excellent. From the person who set up my appointment to the technician who cleaned my upholstery the staff were courteous and professional. And my chair looks great! I’d highly recommend this company!

  • Zerorez - 5 Star Review By darcy horton

    darcy horton

    google

    Great job. Professional. Exceptional.

  • Zerorez - 5 Star Review By J P

    J P

    google

    Had my area rugs cleaned. Everything came out amazing! So happy I decided to try Zerorez. I will recommend to all my family and friends.

  • Zerorez - 5 Star Review By Debbie Ninivaggi

    Debbie Ninivaggi

    google

    Favio was our technician. He was very nice, knowledgeable, and thorough. Some of the bad spots didn’t quite come all the way out, but the rest looks great!

  • Zerorez - 5 Star Review By Cassandra “CassG” M

    Cassandra “CassG” M

    google

    Wonderful job. My carpets are so clean. We had old pet stains on them and it all came up. Thank you!

  • Zerorez - 5 Star Review By Chris Isaak

    Chris Isaak

    google

    Great service, easy booking experience and my carpets look great.

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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