Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Charles Ford

    Charles Ford

    google

    Great job, efficient & fast

  • Zerorez - 5 Star Review By David Saling

    David Saling

    google

    Patrick done a great job. Very polite and professional.

  • Zerorez - 5 Star Review By Christy Taylor

    Christy Taylor

    google

    They did an amazing job, the carpets look great! Very thorough and recommended things we could do to make our carpet last as long as possible but was not pushy in any way. Very positive experience!

  • Zerorez - 5 Star Review By Beth Gera

    Beth Gera

    google

    After having such a rough go with 5 appointments with stanley steamer and their incapability to do this job I am so happy I found Zeroez !! Their communication, prices and overall performance on my carpets turned out amazing!! Very satisfying

  • Zerorez - 5 Star Review By Sug Tastic (Sug)

    Sug Tastic (Sug)

    google

    They were very nice and got the job done quickly and did well! I will definitely use them again thank you!

  • Zerorez - 5 Star Review By Kaylee Daviduk

    Kaylee Daviduk

    google

    I found this company on a quick online search, and decided to give them a try as I was moving and needed my carpets professionally cleaned. I was incredibly impressed by the efficiency, quality, and professionalism of this company and would highly recommend Zerorez to anyone.

  • Zerorez - 5 Star Review By Steve Bradshaw

    Steve Bradshaw

    google

    Very professional and thorough. Explained options clearly.

  • Zerorez - 5 Star Review By Linda Williams

    Linda Williams

    google

    Amazingly quick service, very professional, friendly, and knowledgeable. I couldn't be happier. I will definitely call them regularly from now on.

  • Zerorez - 5 Star Review By MrTrav0005

    MrTrav0005

    google

    Chris was great! Very polite and knowledgeable. This was our first time using ZeroRez and definitely not our last. 5+ stars for customer service and for results!

  • Zerorez - 5 Star Review By Heather Howden

    Heather Howden

    google

    Amazing service! And the tech was very thorough and super friendly! He did an awesome job! Highly recommend Zerorez!

  • Zerorez - 5 Star Review By Dustin Brown

    Dustin Brown

    google

    Service was great! Carpets look great again for their age and smell good. Friendly, fast, quality service.

  • Zerorez - 5 Star Review By A B

    A B

    google

    Matthew was awesome! Friendly, fast, professional service! Did a great job refreshing both our mattresses! We would highly recommend this company, and will use them again.

  • Zerorez - 5 Star Review By Karen

    Karen

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    Perfect clean without a chemical smell!

  • Zerorez - 5 Star Review By Frances

    Frances

    google

    On time and absolutely excellent results. Young man was so polite and well informed on products. I would highly recommend this company and representative.

  • Zerorez - 5 Star Review By Rachelle Psaris

    Rachelle Psaris

    google

    The technician was thorough and friendly.

  • Zerorez - 5 Star Review By Danielle Regnier

    Danielle Regnier

    google

    Great service. Very knowledgeable and quick!

  • Zerorez - 5 Star Review By Barbara Schiulaz

    Barbara Schiulaz

    google

    Tim came to my house at the appointed time, and called before he arrived. He was informative, polite and professional. He did an excellent job and is a fabulous representative of your company. I will be recommending and using ZeroRec from now on!! Thank you Tim, my rug looks brand new!

  • Zerorez - 5 Star Review By Stacey Moore

    Stacey Moore

    google

    Amazing!! Simply amazing!!! My 26 year old carpet looks new again!!! Thank you for your expertise and knowledge in cleaning our carpets!!!

  • Zerorez - 5 Star Review By Anna Heskett

    Anna Heskett

    google

    Will was here when expected. He was very courteous. Completed the job in record time. Carpet looks great!

  • Zerorez - 5 Star Review By Cindy Hargrove

    Cindy Hargrove

    google

    I had my ceramic tile and grout cleaned. It looks great after the cleaning. White grout is white again. Smells fresh like spring cleaning.

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?


With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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