Frequently Asked Questions

Find answers with our carpet cleaning FAQ

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  • No Lingering Soap Residue
  • No Harsh Chemicals
  • No Crunchy Carpet Texture
  • Fast-Drying Treatments
  • Pet-Friendly, Kid-friendly
  • Extends the Life of Carpets

Carpet Cleaning FAQ

Whether you’ve just installed fresh new carpets or whether you’re moving into an existing home with some carpeted floors, understanding a few key facts can help prepare you for caring for your carpets correctly. Learn the answers to a few most common carpet cleaning FAQ.

How Often Should Carpet be Cleaned?

This is a particularly common carpet cleaning FAQ. A standard recommendation for how often carpet should be cleaned is 6 to 12 months. In households with only adults where regular vacuuming and maintenance is performed regularly, a recommendation of 12 months is often accurate. However, households with pets and children or particularly high-traffic areas will likely need professional carpet cleaning more frequently than this. Once you’ve had your carpets for a while, you’ll likely be able to tell when simply vacuuming is no longer sufficient.

What are the Signs That My Carpet Needs Cleaning?

If it’s been a while since your last cleaning and you’re not sure whether or not it’s time to bring the professionals back in, pay extra attention the next time you vacuum. Does your carpet look clean afterwards? If you’ve just vacuumed and your carpet still looks or smells dirty, the chances are high that there’s quite a bit of dirt build-up within the fibers. You may also notice that the carpet doesn’t stand up when you walk on it, or that it’s developing an odor. If you notice any of these signs, schedule a professional cleaning as soon as you can.

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This family enjoys their clean carpet and gets their questions answered with our carpet cleaning faq.

How Long Does Carpet Cleaning Take?

Carpet cleaning is not as time consuming as some may assume. In general, it will take about twenty minutes per room, but the overall time required can vary depending on furniture that needs to be moved, the size of the room, the amount of soil within the carpets, and any stains that need special treatment.

How Long Does it Take Carpets to Dry After Cleaning?

The time it takes for your carpets to dry after a cleaning will depend on your local climate, but in most areas will range from three to 24 hours. You can speed up this timeline by increasing the airflow to the room with the help of fans or your heating and cooling system.

With clean rubber-soled shoes, you can walk on your carpets before they’ve finished drying, but it’s best to let them dry as completely as possible before diving back into normal use. Leave furniture blocks and protective barriers where the carpet cleaning professionals placed them until your carpet is completely dry.

Zerorez gotta love it guarantee.

If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.

More Than 160,000+ 5-Star Reviews

  • Zerorez - 5 Star Review By Joshing Youuu

    Joshing Youuu


    The technician provided excellent service from arrival to departure. He was very friendly and thoroughly explained the options available to me for cleaning my carpets. I definitely recommend Zerorez services.

  • Zerorez - 5 Star Review By Kim Methvin

    Kim Methvin


    Friendly technician completely explained the process. Walked the house with me to ask questions for confirmation and did an outstanding job. Let me know I could contact him directly if we had any issues at all. I would absolutely recommend them to anybody looking for service.

  • Zerorez - 5 Star Review By Gina-Lynne Smith Kossover

    Gina-Lynne Smith Kossover


    Nick with ZeroRez was fantastic! He was professional and an outstanding communicator. I fully understood what I would be paying, as well as, options for specifically addressing issues I had and the cost to do so. He asked multiple times if there were anything else he could do to help to ensure our needs were met. I love that the process doesn’t use any soap. Our carpets and rugs look amazing!

  • Zerorez - 5 Star Review By David Reeves

    David Reeves


    Easy to book and was called ahead of their arrival. Josh did a great job. This was a move out clean for a one bedroom apartment. Great work.

  • Zerorez - 5 Star Review By makenzie genereux

    makenzie genereux


    Efficient, friendly and very helpful. Overall great service.

  • Zerorez - 5 Star Review By Donna Martin

    Donna Martin


    Zerorez was amazing! We are in the process of a flood restoration and Talon and his sidekick came out and cleaned out our ducts, super cleaned the grout on our tiled floors, and cleaned our area rugs. A one stop shop experience! Both guys were courteous, cleaned up after themselves, and went above and beyond to make sure I was happy and satisfied. This was my first experience with Zerorez and I’m a believer! I will highly recommend them to my friends and family.

  • Zerorez - 5 Star Review By Sterling Slaven

    Sterling Slaven


    Chris did a great and very professional job for us today. He called ahead of time and kept in contact with me until we both got to the house. He took me through and showed me with his black light where the problem were. He gave a quote for the job before starting and explained the process. We have used ZeroRez at my own home over the years, my father in laws house and now my mom’s house as well

  • Zerorez - 5 Star Review By DAVID HAAS



    They did a fantastic job. Best cleaner I’ve ever had.

  • Zerorez - 5 Star Review By Roy Phillips

    Roy Phillips


    Cody did an excellent job on my carpet and my kitchen tile. I’m a repeat customer with Zerorez and I will continue to come back.

  • Zerorez - 5 Star Review By Brian Schuman

    Brian Schuman


    Excellent work. Professional and very easy to work with. Will call upon them again.

  • Zerorez - 5 Star Review By Ashley Symes

    Ashley Symes


    We foster cats and recently had 12 kittens and 5 full sized felines in the house. One carpeted room was our litter box training zone. Lots of misses by the littles. Visible and olfactory damage. Looks and smells great after treatment.

  • Zerorez - 5 Star Review By Barbara Mitchell

    Barbara Mitchell


    Technician C. Kirkpatrick was very timely, efficient and extremely courteous. He informed me at every step of his process. He did an awesome job. I am very pleased with the end results!! I will use Zerorez again and will give you a good review with anyone who might ask. Thank you so much for getting us in so quickly.

  • Zerorez - 5 Star Review By C. Ferreira

    C. Ferreira


    Best Carpet Cleaning Service I have ever used! Have had my carpets cleaned every couple years and have tried several different companies with mixed results. However, all of them left my carpets extremely wet and it would take days to dry. ZeroRez is the only company that within a couple hours my carpets are dry and obviously clean! I have used ZeroRez twice now and their technicians are knowledgeable and take their time to do quality work! My home is average size and at a minimum the techs are cleaning for 2.5-3 hours. Other companies have at most only spent 1-1.5hrs and like I said mixed results and sopping wet carpet. Highly recommend ZeroRez and they are my go to for my annual carpet cleaning from here on out!

  • Zerorez - 5 Star Review By Carol McNamara

    Carol McNamara


    Cody and Lloyd were very informative about their process. They were friendly and thorough! We are very pleased with the outcome!

  • Zerorez - 5 Star Review By Amy Clark

    Amy Clark


    Very professional and paid attention to detail! Chris and his helper did a great job! I would easily hire them again!

  • Zerorez - 5 Star Review By Jason MacNevin

    Jason MacNevin


    The technician Mathew was on time knowledgeable and efficient. He did a great job, keep up the good work.

  • Zerorez - 5 Star Review By Catherine Scandiffio

    Catherine Scandiffio


    Very happy with the results of my carpet and tile cleaning. Got out stains om carpet and tile like new! Owners are professional, personable and respectful. Took his time and effort to get the best results. Thank you!

  • Zerorez - 5 Star Review By Anthony Imbrogno

    Anthony Imbrogno


    Great service. Good communication on arrival time and during the time in the unit. Professional and fast.

  • Zerorez - 5 Star Review By Paula Jennings

    Paula Jennings


    Kris did a great job!

  • Zerorez - 5 Star Review By Adam_Sings



    Cody did an awesome job cleaning our carpets. Very professional and personable. Knocked it out fast! Highly recommend.

How Should You Prepare for a Carpet Cleaning?

Vacuuming right before having your carpets cleaned is highly recommended in order to get the best results. However, if you can’t make this step work for your schedule, you can skip it. At the very least, remove physical debris from the carpets.

Most carpet cleaning services will move furniture as necessary in order to access your carpets. Remove trinkets, lamps, electronics, or any other small items that sit on tabletops or standing shelves to make this furniture removal quicker and protect your belongings from accidental falls.

If you have pets and are able to secure them in a separate area of the house, this can make it easier for professionals to access your carpet and clean it thoroughly without the interruption of furry friends and paw prints.

Should you Vacuum Right After Carpet Cleaning?

Depending on the carpet cleaning service you choose, having your carpets professionally cleaned can still result in left-behind soil on the surface of the carpet after drying. Once your carpet is completely dry, vacuum your carpets in order to remove any residue that may have been loosened and left behind.

With Zerorez, your carpet cleaning team will utilize a non-toxic and highly effective carpet cleaner and technology that won’t leave any dirt or residue behind on your carpets after cleaning.

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Carpet Cleaning FAQ

What Makes Zerorez the Best Carpet Cleaner?

With a multifaceted, patented technology, Zerorez thoroughly cleans your carpets without damaging fibers or posing health risks for your family. With a 100% non-toxic green formula, Zerorez carpet cleaner is safe for homes with kids and pets. Using a gentle yet thorough method, Zerorez removes dirt and soil from your carpets while also preserving and protecting the fibers. No chemical residue left behind, no health risks. When it comes to carpet cleaning, it doesn’t get much better than that!

Before hiring professionals, it’s important to understand the basics of carpet cleaning so you know what to expect and what follow-up questions to clarify with your chosen team of professionals. Digging into common carpet cleaning FAQs also helps to build your understanding of what your carpets need and how to best maintain them.

For a true clean that will last, bring in Zerorez. Book your appointment today!

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